VMS/MSP & Staffing Technology

2011 Contingent Buyer Survey: Trends in VMS and MSP use

November 18, 2011

  • VMS and MSP use stable among core buyers
  • VMS and MSP use projected to rise, consistent with the long-term trend

Global VMS and MSP Landscape Summary

October 25, 2011

  • Global VMS and MSP spend among respondents of $76 billion and $48 billion, respectively
  • VMS spend through SOW was $21 billion in 2010, an increase of 44% from 2009
  • Increased share of staffing revenue through VMS and MSP

2010 Contingent Buyers Survey

July 18, 2011

  • Sixth annual contingent buyers survey
  • 196 page report, complete aggregation of results
  • Contingent management strategies, industry practices and plans for future use

2010 Contingent Buyer Survey: Implementation order of VMS and MSP

June 16, 2011

  • 60% of buyers who use both an MSP and VMS implemented the two in tandem, 40% implemented separately
  • Order of implementation does not seem to matter with respect to buyer satisfaction

2010 Contingent Buyer Survey: Buyer satisfaction with MSP and VMS

May 27, 2011

  • Buyers gave MSP 2% net promoter score, VMS gets 7%
  • Buyers who report higher on-time placement give higher scores
  • Also important: communication, buyer control of VMS and MSP

2010 Contingent Buyer Survey: Evolution of supplier management strategies

April 25, 2011

  • VMS, MSP juggernaut continues
  • CW managers incorporating SOW
  • RPO, HRO gaining traction

INSIGHT - Estimate of U.S. VMS and MSP markets

January 21, 2011

How much are companies using VMS and MSP? This report contains estimates of VMS and MSP spend in the U.S.


Council Member Query

January 13, 2011

You asked, the council answers. If you utilize a VMS technology does your company consider it a SOX application?  


2010 list of VMS/MSP providers

October 22, 2010

  • Excerpts from 2010 VMS and MSP landscape report
  • 38 MSPs and VMS providers examined
  • Players listed by spend under management

2009 Contingent Buyer Survey: How loyal are contingent buyers to their VMS & MSP providers?

January 10, 2010

Net promoter scores for VMS, MSP moderately positive
But lower than for staffing suppliers
VMS has most detractors--34% of buyers