Operational Metrics & Best Practices
North America Staffing Company Survey 2017: Benefits offered to internal staff
September 8, 2017
- 73% of staffing firms offer better healthcare than ACA requires
- Median holidays: 8; Median PTO: 15
- In general, smaller firm benefits less generous
North America Staffing Company Survey 2017: How often do staffing firms turn down clients, and why?
September 1, 2017
- Staffing firms typically decline 10% of potential clients
- Three-quarters of firms have cut a client in last 12 months
- Top reasons: Aggressive pricing, poor communication
Selling to the US Federal Government: Staffing Firms Seeking a Mentor-Protege Partnership: 2017 Update
July 19, 2017
- Report highlights 84 staffing firms interested in selling to the US federal government via a Mentor-Protege partnership
- 17 firms self-identified as potential mentors while 67 firms self-identified as potential proteges
North America Internal Staff Survey 2017: Where to recruit staff, methods of recruiting, what to say to candidates
July 17, 2017
- Two-thirds of internal staff are recruited from just six industries
- About half find their employer through a personal recommendation
- Only 7% of internal staff began their working career in staffing
North America Internal Staff Survey 2017: Satisfaction with agency employers (or lack thereof), and what drives it
July 9, 2017
- 14,000 staffing firm internal staff surveyed
- Key to satisfaction: good work environment, leadership
- Option to work at home and higher pay also help
U.S. Internal Employee Compensation Estimator 2017 Edition
May 5, 2017
- Compensation data from 10,099 staffing professionals
- Data on base salary, bonus and total cash compensation
- Data available by job title, experience and other variables
Services Provided by Staffing Firms in Latin America
May 4, 2017
- Report addresses various service models offered by staffing firms in Latin markets
- Service models include temporary staffing, staff outsourcing, BPO, search and selection, payrolling, employee training, and others
- Regulations and prevalence of each service model vary by country
North America Internal Staff Survey 2017: What types of training do internal staff most want?
May 4, 2017
- Over 12,000 internal staff reveal types of training most needed
- Top desired training: sales/marketing, recruiting/outsourcing
- Training needs vary markedly by job title
North America Temporary Worker Survey 2017: Why temporary workers quit assignments early
April 24, 2017
- Thirty-one percent of temps have quit a job early
- Top reason: offered a better job
- Miscommunication, interpersonal issues also common reasons
Contingent Workforce Professionals Guide to Human Cloud Engagements
April 7, 2017
- State of Human Cloud usage in large CW programs
- Supply chain analysis -- how to incorporate Human Cloud vendors
- Best practices for program managers