Operational Metrics & Best Practices

What Have You Done for Me Lately?

December 12, 2012

A CW manager shares how his program realized significant benefits by implementing a benchmarking strategy with the help of his managed service provider in the December issue of Staffing Industry Review


SI Report Webinar - December 2012

December 11, 2012

  • Watch the full webinar on demand
  • What do profitable staffing firms do differently?
  • Online staffing report

2012 Staffing Company Survey: How satisfied are staffing firms with their acquisitions, and what drives acquisition success?

November 26, 2012

  • Net promoter score for acquisitions made in last three years: -26%
  • Use of an M&A advisor did not affect respondents' satisfaction
  • Moderate correlation between acquirer size and satisfaction

2012 Staffing Company Survey: Temp-to-Perm Conversion Rates

November 13, 2012

  • Median temp-to-perm conversion: 15%
  • Highest: Firms serving manufacturing sector report 33% conversion
  • Lowest: Firms serving healthcare sector report 5% conversion

2012 Staffing Company Survey: Bench Model Usage

November 13, 2012

  • Twenty-nine percent of staffing firms surveyed reported using the bench model to some degree
  • Taking industry as a whole, bench model workers make up about 5% of all temp workers
  • Bigger firms use bench model more

2012 Staffing Company Survey: Branch Expectations

November 2, 2012

  • 12 month plans with respect to increasing or decreasing branch numbers
  • About a third plan expansion 
  • Most aggressive: engineering/design staffing firms, and firms serving the tech/telecom industry

2012 Staffing Company Survey: Top vendors to staffing firms

October 31, 2012

  • Staffing firms were asked to recommend two of their favorite vendors, and to explain their selection.
  • Nine vendors received 10 or more recommendations, 30 received at least three. 
  • Job boards and front office solutions platforms topped the list.

2012 Staffing Company Survey: Executive Compensation

October 10, 2012

  • 2012 Staffing Company Survey Results: Data from 452 executives reveal 2011 compensation trends
  • CEOs and President/COOs remain most highly compensated executives at median of $262,500
  • Median total compensation for CEOs, President/COOs, CFOs, and Sales Execs remain above 2009 levels

2012 Staffing Firm Executive Compensation Analysis

September 25, 2012

  • Total compensation rose by a median 14.98 percent in 2011 for a sample of top staffing executives.
  • Median total compensation at 28 U.S. based staffing firms tracked was $1.4 million
  • ManpowerGroup Inc. Chairman, President and CEO Jeffrey A. Joerres, received the highest total compensation at $10.9... More

2012 Staffing Industry Sales Force Compensation Survey: Executive Summary

September 6, 2012

  • Study of salary and incentive benchmarks
  • Includes best practices around sales compensation
  • 13 staffing roles analyzed by company size