Operational Metrics & Best Practices

Direct Sourcing RFP Template

2 September 2022

  • Understand what makes a great RFP
  • Outlines a Proposal Selection and Award Process
  • Provides a RFP Template for Direct Sourcing

MSP RFP Template

1 September 2022

  • Understand what makes a great RFP
  • Outlines a Proposal Selection and Award Process
  • Provides a RFP Template

Global Staffing Back Office Software Landscape

1 June 2022

  • Following our review of front office software at the end of 2021, this is SIA’s first detailed look at the vendor landscape for back office software
  • This report provides a high level overview of 56 global back office software vendors together with a very detailed analysis of 19 of the leading... More

UK Internal Staff Survey 2022: Full Report

8 May 2022

  • Essential source for advice on internal staff recruiting and retention
  • 86 page aggregation of three SIA UK internal staff surveys
  • Over 600 UK internal staff surveyed

UK Internal Staff Survey 2022: Use of technology by staff: training needed and types of automation that would help staff the most

1 May 2022

  • Staff perception of adequacy of tech training
  • What to automate next: internal staff identify highest-return opportunities
  • Nearly 600 internal staff surveyed

UK Internal Staff Survey 2022: Retaining internal staff: what drives staff satisfaction, why they leave jobs, how to keep them happy

13 April 2022

  • The three key drivers of staff satisfaction and retention, and how to maximize them
  • Importance of remote work option, pay and benefits
  • Over 600 UK internal staff surveyed

Ukraine Resources

7 April 2022

  • Resources for those who want to provide work opportunities for Ukrainian refugees
  • See a list of new initiatives where you can post jobs to targeted Ukrainian jobseekers including those with niche skills
  • Information on places where you can make a charitable donations.

UK Internal Staff Survey 2022: Remote work prevalence and preferences

16 March 2022

  • Over 500 UK internal staff detail opinions, attitudes regarding remote work
  • How much remote time they prefer and which 'in office' days are least objectionable
  • Advantages and disadvantages of remote work

Gross Margins, Overhead and Profit Trends Update

21 February 2022

  • This updated report lists turnover and margins for 62 staffing companies in the UK, that do business across 12 different staffing segments.
  • An analysis of overhead expenses, broken down by personnel, facilities, marketing, technology and other.
  • The change in day sales outstanding is also measured.... More

Staffing Executive Compensation Analysis: 2021 Update

22 November 2021

  • Total compensation increased by a median 0.8% in 2020 in our study of 82 executives at 42 publicly traded staffing, executive search, and other workforce solutions firms globally. 
  • Americas firms posted the highest median compensation at USD 1,725,408. Firms in Europe, the Middle East, and... More