Operational Metrics & Best Practices

Building a Supplier Performance Scorecard Guide

25 September 2023

Use this report as a reference tool to:

  • Understand the benefits and challenges of building a supplier performance scorecard
  • Establish effective Rules of Engagement (ROE), Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and determine any implications if these are not met
  • ... More

EOR and IC Evaluation RFP Template

31 July 2023

Investing the time and effort in creating a quality RFP will help to mitigate risk and should deliver a number of benefits including:

  • Enabling respondents to clearly understand the requirements and needs
  • Allowing respondents to more accurately price their proposal
  • Minimizing ambiguity that can... More

Staffing Company Interim Planning Package 2023

24 July 2023

  • From the 100+ reports published so far this year and late last year, we have highlighted the most useful and insightful for staffing companies globally.
  • Use this report to find SIA research on various subjects to help your business plan effectively and succeed in its strategy.

Most Attractive Staffing Segments in the UK 2023

18 July 2023

  • This report evaluates nine occupational segments to determine their relative attractiveness within the UK staffing industry.
  • Each segment is assessed over ten indicators to identify the strengths and challenges for staffing firms operating in them.
  • Staffing executives can use this report to... More

UK Internal Staff Survey 2023: Full Report

1 May 2023

  • Essential source for advice on internal staff recruiting and retention
  • 121 page aggregation of multiple SIA UK internal staff surveys
  • Nearly 2,000 UK internal staff surveyed

Staffing Platforms as a Service Global Landscape 2023

25 April 2023

  • In this report we look at the vendors globally who provide staffing platforms as a service solutions to staffing firms
  • The SPaaS landscape is not homogenous but covers a range of different solutions that can either partially or completely automate the interaction between talent, clients, and staffing... More

UK Internal Staff Survey 2023: Advice and feedback to management regarding actions to improve company operations

11 April 2023

  • 21 ideas on how to improve your firm
  • A broad operational cross-section of UK staff provided advice
  • Over a thousand UK internal staff surveyed

Temporary Staffing Platform Update: 2023

28 March 2023

  • Overview of the market with a look at trends, market size, segmented growth rates and primary providers.
  • Included is a suitability analysis examining market attributes most conducive to temporary staffing platforms.
  • An analysis of unit economics compared to the traditional staffing model can... More

VMS RFP Template

27 March 2023

  • Includes an overview of the latest market developments
  • Provides a comprehensive question bank for buyers
  • Incorporates questions on a number of more recent VMS enhancements

UK Internal Staff Survey 2023: Recruiting internal staff: who to recruit, most effective methods, industries to target

19 March 2023

  • The four key characteristics that identify superior staff candidates
  • The top methods for recruiting staff candidates 
  • The six industries where staff candidates are typically found