Operational Metrics & Best Practices

2015 Global Oil & Gas Panel Transcript

November 11, 2015

  • The following is an edited transcript of our panel “Trends and Opportunities in the Engineering and Energy Sector”. It was recorded at Staffing Industry Analysts’ Executive Forum held in March 2015 in Orlando.  It has been edited for brevity and clarity.
  • This transcript should be read... More

2015 Staffing Executive Compensation Analysis

November 6, 2015

  • Total compensation rose by a median 5.9% in 2014 among the two highest-paid executives at a selection of 63 publicly traded staffing firms based in Europe, the US, Australia, New Zealand and South Africa.
  • Median total compensation was almost USD 1.07 million in 2014.
  • ManpowerGroup Inc. executive... More

2015 North America Staffing Company Survey: Staffing firm use of outsourced services: usage rates, satisfaction & best practices

November 6, 2015

  • Back-office outsourcing popular and highly-rated
  • Outsourcing varies by firm size
  • Execs offer best advice on how to make it work

2015 Temporary Workers Survey: Preferences, Satisfaction and Agency Selection & Cumulative Index to 2009-2014 Surveys

November 3, 2015

  • 6,000 temps from 67 firms surveyed
  • Temp medical insurance, satisfaction, preferred contact method
  • Assignment lengths, pay, how they pick agency
  • 190 page report accumulates all previous temp/contingent surveys

2015 North America Staffing Company Survey: Investment plans for the next two years, and reported highest-return investments

October 25, 2015

  • Top planned investments about internal staff
  • Plans correlate mostly with historical returns
  • But is technology underinvested?

Assignment Lengths and Assignment Limits

October 16, 2015

  • Median assignment length was 12 months
  • Most common assignment limits were 12 months, 18 months and more than 18 months
  • A median 10% of temporary workers were dismissed due to assignment limits
  • Median time required to wait before rehiring a temporary worker was six months

2015 Staffing Company Survey: Prevalence of certifications among staffing industry executives

October 16, 2015

  • Four exec certifications dominate staffing market
  • Certifications highly region-specific
  • In all regions, half or more of execs have a certification

Metrics Used to Evaluate Suppliers

October 5, 2015

  • Buyers of professional staffing most often chose bill rates as a key metric
  • Buyers of commercial staffing most often selected time-to-fill
  • Having VMS/MSP did not significantly affect buyers’ choice of metrics

North American Listed Staffing 2Q15 Financial Results

August 27, 2015

  • Among 24 publicly traded North American staffing companies, 2Q15 revenue increased by a median 7.6% year-over-year.
  • Seventy-five percent experienced positive y/y organic revenue growth, up from 1Q15's 68%.
  • Sixty-three percent reported positive net income, up from 46% in 1Q15.

2015 Temporary Worker Survey:How happy are temporary workers with their staffing agencies?

August 24, 2015

  • Over 6,000 temps rate their staffing agency
  • Agencies get high marks for 4th year in a row
  • Agencies that are seen as polite and trustworthy outperform