Operational Metrics & Best Practices

Spend Control for Program Managers

May 27, 2015

  • Hear from experts about the best strategies to control spend n in Europe
  • Watch the playback on demand, approx 1 hour
  • Download a copy of the presentation as a pdf

North American Listed Staffing 1Q15 Financial Results

May 20, 2015

  • Among 22 publicly traded North American staffing companies, 1Q15 revenue increased by a median 5.2% year-over-year.
  • Sixty-eight percent experienced positive y/y organic revenue growth, down from 4Q14's 75%.
  • Forty-six percent reported positive net income, down from 71% in 4Q14.

The Working Week

May 19, 2015

With working time regulations never far from the headlines, this document provides a global overview taking into consideration maximum working hours, overtime pay, rest periods and break entitlements and holidays. 


Total Talent Management

May 8, 2015

Total Talent Management refers to an employer’s practice of routinely considering TOTAL TALENT when it comes to talent acquisition or management including hiring an employee, using a contingent worker, or even acquiring a robot, etc. This ground-breaking report conducted in partnership with ERE Media... More


2014 North America Staffing Company Survey & 2008-2013 Cumulative Index

April 18, 2015

  • Staffing firm plans for Affordable Care Act
  • Most effective marketing & sales tactics for staffing firms
  • Metrics: time-to-fill, order fill rates, quit rates, early termination rates
  • Medical and non-medical benefits offered to temps
  • 403 page report summarizes 7 years of surveys

North American Listed Staffing 4Q14 Financial Results

March 24, 2015

  • Among 24 publicly traded North American staffing companies, 4Q14 revenue increased by a median 5.4% year-over-year.
  • Seventy-five percent experienced positive y/y revenue growth, down from 3Q14's 89%.
  • Seventy-one percent reported positive net income, down from 78% in 3Q14.

Insights from Fast-Growing Industrial Staffing Firms

March 10, 2015

  • We interviewed CEOs at seven fast-growing industrial staffing firms
  • The seven firms achieved organic average annual revenue growth of 43% from 2009 to 2013, compared with 13% growth in the segment
  • CEOs discussed competitive differentiators, growth drivers, outlook, and the Affordable Care Act... More

2015 U.S. Internal Employee Compensation Estimator

February 19, 2015

  • This interactive tool displays annual compensation data for staffing firm professionals.
  • Compensation is broken out by experience, job title, company size and skill segment.

North American News Report December 2014

December 31, 2014

  • Missed the news last month? Here is a quick overview of what happened in the staffing industry and the labor markets in North America.
  • Browse news by region and keep up to date with the latest financial reports, market trends and employment data.

Recruitment Process Outsourcing Technology

December 19, 2014

  • RPO providers were surveyed with regard to technology solutions and Applicant Tracking Systems (ATS).
  • We asked respondents two questions: “What technology solutions are used to support the RPO process?” and “What percent of your RPO hires go through the following ATS platforms?”