Operational Metrics & Best Practices

Staffing Trends in 2018

23 February 2018

  • This report takes a high-level look at the key trends impacting the global staffing industry in 2018.
  • Senior staffing executives can use this information to better understand the broad trends likely to impact their business.

MSP/VMS Program Participation Part 1 How staffing suppliers can get on the list

13 February 2018

  • Insights and key recommendations for staffing suppliers who are looking to become a supplier through a contingent workforce program that is using or introducing an MSP and/or VMS solution. 

What’s working in Engineering staffing?

15 December 2017

  • Insights from fast growing Engineering staffing firms
  • In depth interviews with staffing executives
  • Highlights on competitive differentiators and industry outlook

Staffing Executive Compensation Analysis: 2017 Update

30 October 2017

  • Total compensation fell by a median 4.01% in 2016 among the two highest-paid executives at a selection of 44 publicly traded staffing, executive search, and other workforce ecosystem firms.
  • Median total compensation fell in the Americas and Europe, the Middle East and Africa. It rose among the... More

Workforce Solutions Ecosystem: 2017 Update

28 September 2017

  • This report is the second update to Staffing Industry Analysts Workforce Solutions Ecosystem, initially released in September 2015. 
  • Reviews the current state of play as we perceive it in September 2017. 
  • Report includes updated market sizes for each segment of the Ecosystem.

Contingent Workforce Professionals Guide to Human Cloud Engagements

7 April 2017

  • State of Human Cloud usage in large CW programs
  • Supply chain analysis -- how to incorporate Human Cloud vendors
  • Best practices for program managers

Recruitment Process Outsourcing (RPO) Pricing Template

31 March 2017

  • Pricing template for RPO RFPs 
  • Enables pricing comparisons

Australia/NZ Staffing Company Survey 2016: Benchmark metrics -- temps/branch, temps/internal staff, internal staff/branch, job order productivity ratios, time-to-fill

27 March 2017

  • Seven benchmark ratios measured
  • Staff ratios and job order productivity
  • Over fifty staffing firms surveyed

Australia/NZ Staffing Company Survey 2016: Internal Staff and Temporary Worker Satisfaction Surveys

24 March 2017

  • Most staffing firms survey internal staff and/or temps
  • Internally-generated satisfaction surveys most common
  • 44 Australia/NZ staffing firms surveyed

Australia/NZ Staffing Company Survey 2016: Temp-to-hire conversion rates, fees, and policies; Direct hire fees

23 March 2017

  • Median direct hire fee: 13%
  • Median temp-to-hire conversion fee: 10%
  • 77% of staffing firms forego conversion fee after specified temp tenure