Operational Metrics & Best Practices

Statement of Work for Projects or Services

9 November 2023

Use this report as a reference tool to:

  • Understand the key components that are included in a Statement of Work (SOW)
  • Create contractual commitments and evaluate SOW contract clauses related to deliverable evaluation, phased payment structures, escalation process, and project termination
  • Translate... More

The Staffing Company Tech Stack 2023 Update

15 October 2023

  • The staffing company tech stack is also evolving to meet generational change in the workforce and attitudes towards work access and work relationships. With mobile apps, on-demand and self-service capabilities, and the ubiquity of well-established communications technologies, it is no surprise... More

Environmental, Social and Governance Trends Among Staffing Firms

5 October 2023

  • Environmental Social and Governance (ESG) issues have leapt up the corporate agenda over the past few years driven by regulatory impositions on publicly-listed companies and a heightened sense of urgency among investors, customers and employees.
  • While larger publicly-listed firms have been at... More

Building a Supplier Performance Scorecard Guide

25 September 2023

Use this report as a reference tool to:

  • Understand the benefits and challenges of building a supplier performance scorecard
  • Establish effective Rules of Engagement (ROE), Key Performance Indicators (KPIs), Service Level Agreements (SLAs) and determine any implications if these are not met
  • ... More

EOR and IC Evaluation RFP Template

31 July 2023

Investing the time and effort in creating a quality RFP will help to mitigate risk and should deliver a number of benefits including:

  • Enabling respondents to clearly understand the requirements and needs
  • Allowing respondents to more accurately price their proposal
  • Minimizing ambiguity that can... More

Staffing Company Interim Planning Package 2023

24 July 2023

  • From the 100+ reports published so far this year and late last year, we have highlighted the most useful and insightful for staffing companies globally.
  • Use this report to find SIA research on various subjects to help your business plan effectively and succeed in its strategy.

Employer of Record and Independent Contractor Evaluation and Compliance Landscape 2023

17 July 2023

  • This report profiles 11 companies providing employer of record and IC evaluation and compliance services globally. 
  • Outlines EOR and ICEC features per company and clients per country 
  • Healthy growth is driven in part by an increasingly complex legislative landscape coupled with rise... More

Most Attractive Staffing Markets Globally 2023

10 July 2023

  • This report comprehensively analyses 75 staffing markets over ten criteria to determine their relative attractiveness within the staffing industry. The factors assessed cover market composition, regulatory frameworks, growth forecasts, and more.
  • With the accompanying interactive tool, members... More

Staffing Platforms as a Service Global Landscape 2023

25 April 2023

  • In this report we look at the vendors globally who provide staffing platforms as a service solutions to staffing firms
  • The SPaaS landscape is not homogenous but covers a range of different solutions that can either partially or completely automate the interaction between talent, clients, and staffing... More

Temporary Staffing Platform Update: 2023

28 March 2023

  • Overview of the market with a look at trends, market size, segmented growth rates and primary providers.
  • Included is a suitability analysis examining market attributes most conducive to temporary staffing platforms.
  • An analysis of unit economics compared to the traditional staffing model can... More