Jon Osborne
VP, Strategic Research
josborneSPAMFILTER@staffingindustry.com
After leading SIA's North America Research & Editorial department for nearly a decade, Jon Osborne now focuses on strategic research projects and communication of company research to members via the monthly Staffing Industry Report webinar. Previously, he had a 15-year career in bank financial analysis and investor relations at Bank of America. He holds an M.B.A. and B.A. in economics from the University of Chicago.
Recent Articles
Europe Staffing Company Survey 2019: Terms of service: days payable, discounts, indemnification
11 December 2019
- Days payable: 30 days most typical
- Discounts for early payment rare and small
- Half of staffing firms offer indemnification, but only to a minority of clients
Europe Staffing Company Survey 2019: Revenue by skill, industry, sources, customer characteristics
10 December 2019
- Revenue from clients with internal staff based on-site
- Revenue from top clients, repeat clients
- VMS/MSP participation, revenue, fees
- Revenue by customer size, segment, industry
- 54 European staffing firms surveyed
UK Staffing Company Survey 2019: Revenue by skill, industry, sources, customer characteristics
10 December 2019
- Revenue from clients with internal staff based on-site
- Revenue from top clients, repeat clients
- VMS/MSP participation, revenue, fees
- Revenue by customer size, segment, industry
- 50 UK staffing firms surveyed
Europe Staffing Company Survey 2019: Planned investments, management priorities, and predictions
9 December 2019
- 48 Europe staffing executives revealed their plans and predictions
- Top investments: technology and staff
- Top priorities: revenue-related objectives top the list
- Top prediction: increased role for technology/AI
- Top growth areas in next 10 years: human cloud, SOW
UK Staffing Company Survey 2019: Planned investments, management priorities, and predictions
9 December 2019
- 50 UK staffing executives revealed their plans and predictions
- Top investment: adding staff and training/improving them
- Top priorities: retaining/recruiting staff and growing revenue
- Top prediction: increased role for technology, and continued gig boom
- Top growth areas in next 10 years: SOW,... More
Global Staffing Company Survey 2019: Metrics used to measure staffing company performance
23 November 2019
- 400 staffing execs reveal most important measures
- Areas covered: sales, recruiting, operations, profitability
- Wide variety of metrics employed
European Staffing Company Survey 2019: Human cloud/online staffing, and use of automation in traditional staffing
13 November 2019
- Nearly a third of European staffing firms reported they are partnering with or invested in a human cloud service
- Staffing firms automating many processing functions
- Popular functions more automated on worker side than buyer side
UK Staffing Company Survey 2019: Human cloud/online staffing, and use of automation in traditional staffing
13 November 2019
- One of every seven UK staffing firms partnering with or invested in a human cloud service
- Staffing firms automating many processing functions
- Popular functions more automated on worker side than buyer side
Global Staffing Company Survey 2019: Vendors recommended by staffing executives
5 November 2019
- Over 300 staffing executives recommend a vendor
- 31 vendors receive at least three recommendations
- LinkedIn and Bullhorn most popular vendors
Europe Staffing Company Survey 2019: Highest bang-to-buck temporary and direct hire recruiting tactics
1 November 2019
- Top temp tactic: recruiting from existing candidate database
- Top direct hire tactics: LinkedIn, recruiting from existing candidate database
- Referral bonuses high ranked, but only used by half of staffing firms