Jon Osborne
VP, Strategic Research
josborneSPAMFILTER@staffingindustry.com
After leading SIA's North America Research & Editorial department for nearly a decade, Jon Osborne now focuses on strategic research projects and communication of company research to members via the monthly Staffing Industry Report webinar. Previously, he had a 15-year career in bank financial analysis and investor relations at Bank of America. He holds an M.B.A. and B.A. in economics from the University of Chicago.
Recent Articles
Europe Staffing Company Survey: Distribution of temporary and direct hire sales, by skill segment and customer industry/sector served
28 March 2016
- 55 staffing firms reveal skill segments and customer markets
- Top temp skill segments: IT, engineering/design, finance/accounting
- Top temp customer markets: finance/insurance, business services, tech/telecom
Europe Staffing Company Survey: Requests for Proposal (RFPs)—Response rates, hours to complete, & percent successful
31 December 2015
- Typical staffing firm respond to about three-quarters of RFPs
- About half of completed RFPs turn into business
- Time-consuming, but responding typically worth it
Europe Staffing Company Survey: Staffing firm operational structures
28 December 2015
- Staffing firms vary widely in combining/separating recruiting & sales, temp & perm businesses
- Most firms highly satisfied with current structure
- Sixty-nine staffing firms provided data
Europe Staffing Company Survey: Temporary worker ratios: Resume submittals/interviews & resume submittals/hires
27 December 2015
- Median submittals/interview ratio: 3
- Median submittals/hire ratio: 4
- Data from 38 staffing firms analyzed
Europe Staffing Company Survey: Temporary worker assignment lengths & tenure discounts
27 December 2015
- Median assignment length: 26 weeks
- 35% of staffing agencies offer a tenure discount
- Discounts in 1%-3% range
Europe Staffing Company Survey: Social media use, metrics, & preferred venues
6 December 2015
- Social media generally of just moderate value to staffing firms
- One in five track no social media metrics at all
- Staffing firms mostly use social media for recruiting, less so sales
2015 Europe Staffing Company Survey: Staffing firm use of outsourced services: usage rates & best practices
8 November 2015
- Most commonly outsourced: marketing/social media
- Outsourcing used to supplement, not replace
- Execs offer best advice on how to make it work
2015 Europe Staffing Company Survey: Investment plans for the next two years, and reported highest-return investments
26 October 2015
- 73 European staffing firms report primary planned investment
- Top plans about internal staff--hiring and training
- But is technology underinvested?
2015 Staffing Company Survey: Prevalence of certifications among staffing industry executives
16 October 2015
- Four exec certifications dominate staffing market
- Certifications highly region-specific
- In all regions, half or more of execs have a certification
2015 Staffing Company Survey: Perception of gender advantage/disadvantage among staffing executives
12 October 2015
- Gender advantage/disadvantage in working world and staffing industry examined
- Most staffing execs--both male and female--see no particular bias
- Responses from staffing execs in North America, Europe, and Australia/NZ