Jon Osborne
VP, Strategic Research
josborneSPAMFILTER@staffingindustry.com
After leading SIA's North America Research & Editorial department for nearly a decade, Jon Osborne now focuses on strategic research projects and communication of company research to members via the monthly Staffing Industry Report webinar. Previously, he had a 15-year career in bank financial analysis and investor relations at Bank of America. He holds an M.B.A. and B.A. in economics from the University of Chicago.
Recent Articles
Europe Staffing Company Survey 2020: Use of talent platforms and operational automation by traditional staffing firms
21 November 2020
- About a third of European staffing firms reported they are partnering with or invested in a talent platform
- Staffing firms automating many processing functions
- Popular functions more automated on worker side than buyer side
- 40 European staffing companies surveyed
UK Staffing Company Survey 2020: Use of talent platforms and operational automation by traditional staffing firms
21 November 2020
- One of every six UK staffing firms partnering with or invested in a talent platform
- Staffing firms automating many processing functions
- Popular functions more automated on worker side than buyer side
- 43 UK staffing companies surveyed
Europe Staffing Company Survey 2020: Staffing firm key metrics – which are most frequently used?
13 November 2020
- Europe staffing executives name the key metrics they use the most
- Nine metrics accounted for more than half of responses
- Top metrics identified for sales/marketing, efficiency, recruiting
- 43 Europe staffing firms surveyed
UK Staffing Company Survey 2020: Staffing firm key metrics – which are most frequently used?
13 November 2020
- UK staffing executives name the key metrics they use the most
- Eight metrics accounted for more than half of responses
- Top metrics identified for sales/marketing, efficiency, recruiting
- 50 UK staffing firms surveyed
Europe Staffing Company Survey 2020: Do staffing firms benefit from engaging with online rating websites?
11 November 2020
- 56% of Europe staffing firms engage with online rating websites
- Firms most often monitor ratings, respond to negative reviews, add company information
- The effort appears to pay off with respect to recruiting
- Rating website most often engaged with: Glassdoor
- 43 staffing firms surveyed
UK Staffing Company Survey 2020: Do staffing firms benefit from engaging with online rating websites?
11 November 2020
- 66% of UK staffing firms engage with online rating websites
- Firms most often monitor ratings and respond to negative reviews
- The effort appears to pay off with respect to recruiting
- Rating website most often engaged with: Glassdoor
- 50 staffing firms surveyed
UK Staffing Company Survey 2020: Staffing firm operations in the COVID-19 environment
4 October 2020
- Staffing firms responding with focus on selling
- Also implementing new technologies, furloughing staff, cutting salaries
- Firms express pride in survival, retaining staff, heroism against COVID-19
- Lasting effect: Many think temp remote work boom will last
- Three best practices on how to manage... More
Europe Staffing Company Survey 2020: Staffing firm operations in the COVID-19 environment
4 October 2020
- Staffing firms responding with focus on selling
- Also implementing new technologies, cutting costs
- Firms express pride in survival and retaining staff
- Lasting effect: Many think temp remote work boom will last
- Three best practices on how to manage remote temps
Best Practices in Remote Working For UK Staffing Firms
20 April 2020
- The six key advantages of making your firm remote work capable
- How to keep remote staff connected, engaged, and happy
- Legal pitfalls to avoid
- How to measure staff performance when you can't see it
- The written policy you'll need to get staff on board
- What to advise staff, what equipment they'll... More
Europe Staffing Company Survey 2019: Terms of service: days payable, discounts, indemnification
11 December 2019
- Days payable: 30 days most typical
- Discounts for early payment rare and small
- Half of staffing firms offer indemnification, but only to a minority of clients