Operational Metrics & Best Practices

Sales Force Effectiveness Survey Webinar- August 2012

August 14, 2012

  • Watch the full webinar on demand
  • Find out the key sales force practices that differentiate top performing staffing firms from the underperformers
  • Learn about critical elements that will keep your sales force engaged and motivated in the long term
  • Approximately 1 hour

2012 Recruiting/Talent Acquisition (TA) Survey: Insights Into Organization, Personnel, Technology & Metrics

August 2, 2012

  • Survey of over 130 recruitment/TA managers
  • Striking variation of practices across agencies
  • Consistent evidence of major changes underway

3rd Party Providers of Staffing Firm-focused, Core Enterprise, Front-Office Technology Solutions

July 30, 2012

  • 14 specialized solution providers engaged
  • Overview of this specialized solution segment
  • Intro to further "provider landscape research"

2012 Recruiting/Talent Acquisition (TA) Survey: To What Extent are TA Organizations “Centralized vs. Decentralized”

July 26, 2012

  • In aggregate, 70% of surveyed TA resources centralized
  • Extent of centralization is statistically related to revenue size
  • Centralization not generally related to skill segments

2012 Recruiting/Talent Acquisition (TA) Survey: What “TA Organizations/Functions” Typically Do

July 26, 2012

  • Talent acquisition is (is becoming) more than just "recruiting"
  • Sourcing was cited as a distinct activity by 84% of staffing firms
  • Across firms, the number of distinct TA activities varied widely

2012 Recruiting/Talent Acquisition (TA) Survey: Evolution of the TA function -- What’s Expected to Change

July 25, 2012

  • Talent Acquisition (TA) transformation underway
  • Widespread across all firm sizes and segments
  • New processes and technologies at top of the list

2012 Recruiting/Talent Acquisition (TA) Survey: Do staffing firms treat VMS/MSP orders differently in the TA process?

July 24, 2012

  • A third of VMS/MSP firms used a special TA process
  • Doing so or not was not strongly related to size, segment, etc.
  • How/why ranged from positive to negative/dismissive approaches

2012 Recruiting/Talent Acquisition (TA) Survey: Organization, Compensation, and Training of Sourcing/Recruiting Personnel

July 20, 2012

  • Industry practices benchmarked
  • Selection, compensation, training of Sourcers/Recruiters varies widely
  • "Change in technology" cited to have greatest future impact on recruiting

2012 Recruiting/Talent Acquisition (TA) Survey: The Use of TA Technology Among Staffing Firms

July 11, 2012

  • Staffing firms with core ATS:  93%
  • Top two trends: social and mobile
  • Biggest barrier: organization factors

2012 Staffing Industry Sales Force Effectiveness Survey

July 11, 2012

  • In depth look at the three core disciplines that optimize sales force effectiveness
  • Key practices that differentiate top performing staffing firms 
  • Critical elements that keep sales force engaged and motivated