Operational Metrics & Best Practices

2009 staffing company survey: How often do candidates decline an assignment?

July 22, 2009

Median candidate decline rate is 11%-15%
Median rate roughly double in healthcare, creative/marketing
Ouch: a tenth of firms report decline in rates of 41% or more

2009 staffing company survey: Benefits offered to temporary workers

July 10, 2009

Most commonly offered benefit: paid vacation
25% give same medical ins to temps as staff get
Vulnerable: Small firm benefits not competitive
IT staffing firms offer temps best benefits
Staffing firms selling to govt also generous

Seven Attributes -- How to Lead, SI Review July 2009

June 29, 2009

1 of 7 Attributes of Highly Competitive Staffing Firms

Measuring the Health of Healthcare Staffing, SI Review July 2009

June 29, 2009


Seven Attributes of Highly Competitive Staffing Firms, SI Review June 2009

May 22, 2009


Tips for a Smooth Implementation, SI Review June 2009

May 22, 2009


Case Study: VirpieTech, SI Review June 2009

May 22, 2009


2009 staffing company survey: Order fill rates by segment, industry, firm size

May 7, 2009

Benchmark your company's order fill rate performance
As expected, fill rates vary inversely by skill level
Scale economies in industrial segment: larger firms see higher fill rates

2009 Contingent Worker Survey: Many think agencies charge temps a fee

April 29, 2009

Misperception widespread across occupations, industries
Workers who believe a fee charged less likely to temp
Best practice: remind prospects you're a "no fee agency"

Locum Tenens: NALTO Benchmarking Survey

April 21, 2009

13 respondents representing $740 million annual locum revenue
Strong, but decelerating, revenue growth of 17.7%
Revenue growth varies heavily by specialty