Surveys

2010 Contingent Buyer Survey: Which factors encourage and discourage use of contingent labor?

June 23, 2011

  • Top factors encouraging CW use: variable workload levels, rapid business growth, difficulty finding qualified people and healthcare and benefits
  • Top factors discouraging CW use: productivity, loyalty and learning curve

2010 Contingent Buyer Survey: How much CW spend is unauthorized, or rogue spend?

June 22, 2011

  • Median buyer estimate of rogue spend: 10%
  • Buyers in energy/chemical, pharma industries, or with 10,000+ employees had highest estimated rogue spend

2010 Contingent Buyer Survey: Which executives champion CW management programs, and why?

June 21, 2011

  • Top two executive champions of CW management programs: SVP HR, Chief Procurement Officer
  • Most common motivations of executive champions: cost savings, risk mitigation

2010 Contingent Buyer Survey: Implementation order of VMS and MSP

June 16, 2011

  • 60% of buyers who use both an MSP and VMS implemented the two in tandem, 40% implemented separately
  • Order of implementation does not seem to matter with respect to buyer satisfaction

2010 Contingent Buyer Survey: MSP funding and method of fee calculation

June 16, 2011

  • 69% of buyers using an MSP report their MSP is entirely supplier-funded
  • 63% calculate fees as a percentage of spend under management

2010 Contingent Buyer Survey: On-time placement of contingent workers

June 15, 2011

  • Nearly half of buyers report that 90% or more of their contingents were placed on time
  • Buyers of industrial/logistics, in the energy/chemical, manufacturing industries report highest on-time placement rates

2010 Contingent Buyer Survey: Buyer perception of contingent worker quality

June 14, 2011

  • A majority (62%) of buyers thought contingent workers equal in quality to full-time employees
  • Of the remainder, more thought contingent workers were worse (28%) than better (10%)

2010 Contingent Buyer Survey: How do buyers find their staffing suppliers?

June 10, 2011

  • Referral from a colleague, receiving sales calls and meeting at a conference most common methods
  • Small buyers strongly differ from large buyers in how they find suppliers

2010 Contingent Buyer Survey: Does using contingent labor save money, and if so how much?

June 8, 2011

  • 86% of reported reported that CW saves them money
  • Median savings was 13% of total expenses

Contingent Buyer Survey: Independent contractor compliance, and use of vendors for screening/compliance

June 8, 2011

  • Only 13% reported that all of their independent contractors were properly classified
  • More buyers interested in independent contractor screening/compliance than sellers offering this service