Daily News

View All News

Workers, managers differ on value of performance reviews, survey finds

November 23, 2015

The performance review gets mixed reviews from workers, according to research released today by OfficeTeam, a division of Robert Half International Inc. (NYSE: RHI).

The research found 79% of human resources managers schedule these meetings at least annually. However, one in four employees reported the assessments do not help improve their performance; this compares to 89% of HR managers who believe their organization's performance appraisal process is at least somewhat effective.

Workers were asked, “How effective do you think your company’s performance appraisal process is in improving your performance?” Their responses:

  • Very effective. 37%
  • Somewhat effective: 38%
  • Not very effective: 14%
  • Not effective at all: 11%

HR managers were also asked, “In your opinion, how effective is your company's performance appraisal process in improving employee performance?” Their responses:

  • Very effective. 43%
  • Somewhat effective: 46%
  • Not very effective: 9%
  • Not effective at all: 2%

“All performance appraisals are not created equal. Companies need to determine the format and frequency of these assessments that works best for their employees,” said Robert Hosking, executive director of OfficeTeam. “Aside from formal reviews, regularly checking in with staff and providing feedback throughout the year can keep everyone on the same page.”

The surveys included responses from more than 300 HR managers at US companies with 20 or more employees, and more than 300 US workers employed in office environments.