Surveys

Workforce Solutions Buyer Survey: 2020 EMEA Results

7 December 2020

Our latest Workforce Solutions Buyer Survey Report of Results covers the impact of COVID-19 on contingent workforce programs, supplier management strategies, the trend and outlook of various work arrangements, SOW engagements, limits on temporary assignments, regulatory impacts, and more.


Europe Staffing Company Survey 2020: Terms of service: days payable, discounts, indemnification

27 November 2020

  • Nearly half of clients get standard contract terms
  • Most common exception: Conversion discount
  • Discounts for early payment rare and small
  • Days payable: 30 days most typical

UK Staffing Company Survey 2020: Terms of service: days payable, discounts, indemnification

27 November 2020

  • Most clients get standard contract terms
  • Most common exception: Indemnification clauses against risk
  • Discounts for early payment rare and small
  • Days payable: 30 days most typical

Europe Staffing Company Survey 2020: Use of talent platforms and operational automation by traditional staffing firms

21 November 2020

  • About a third of European staffing firms reported they are partnering with or invested in a talent platform
  • Staffing firms automating many processing functions
  • Popular functions more automated on worker side than buyer side
  • 40 European staffing companies surveyed

UK Staffing Company Survey 2020: Use of talent platforms and operational automation by traditional staffing firms

21 November 2020

  • One of every six UK staffing firms partnering with or invested in a talent platform
  • Staffing firms automating many processing functions
  • Popular functions more automated on worker side than buyer side
  • 43 UK staffing companies surveyed

Europe Staffing Company Survey 2020: Staffing firm key metrics – which are most frequently used?

13 November 2020

  • Europe staffing executives name the key metrics they use the most
  • Nine metrics accounted for more than half of responses
  • Top metrics identified for sales/marketing, efficiency, recruiting
  • 43 Europe staffing firms surveyed

UK Staffing Company Survey 2020: Staffing firm key metrics – which are most frequently used?

13 November 2020

  • UK staffing executives name the key metrics they use the most
  • Eight metrics accounted for more than half of responses
  • Top metrics identified for sales/marketing, efficiency, recruiting
  • 50 UK staffing firms surveyed

Europe Staffing Company Survey 2020: Do staffing firms benefit from engaging with online rating websites?

11 November 2020

  • 56% of Europe staffing firms engage with online rating websites
  • Firms most often monitor ratings, respond to negative reviews, add company information
  • The effort appears to pay off with respect to recruiting
  • Rating website most often engaged with: Glassdoor
  • 43 staffing firms surveyed

UK Staffing Company Survey 2020: Do staffing firms benefit from engaging with online rating websites?

11 November 2020

  • 66% of UK staffing firms engage with online rating websites
  • Firms most often monitor ratings and respond to negative reviews
  • The effort appears to pay off with respect to recruiting
  • Rating website most often engaged with: Glassdoor
  • 50 staffing firms surveyed

UK Staffing Company Survey 2020: Staffing firm operations in the COVID-19 environment

4 October 2020

  • Staffing firms responding with focus on selling
  • Also implementing new technologies, furloughing staff, cutting salaries
  • Firms express pride in survival, retaining staff, heroism against COVID-19
  • Lasting effect: Many think temp remote work boom will last
  • Three best practices on how to manage... More