Surveys
How Buyers Gather Supplier Feedback
30 November 2015
- 73% collected supplier feedback
- Cadence was usually quarterly, semiannually or annually
- Most common form of feedback was surveys/questionnaires/emails
Buyers’ Staffing Supplier Sourcing Models
24 November 2015
- Most common vendor bidding model was primaries, at 57%
- Rate structures: Fixed rates per job title, max bill rates and pay range plus mark-up all selected by over 48%
- Only 26% reported using open bill rates
Buyers’ International Presence
20 November 2015
- Great majority of buyers in our survey have CW programs that cover North America
- One third reported covering Western Europe, one fourth reported covering Asia/Pacific
- Many expect to expand geographically within 2-4 years
Internal Resources Used for CW Management
18 November 2015
- Median CW management team size was five
- Team size positively correlated with organization size
- Time spent on CW responsibilities correlated with organization size
International Laws’ Effects on Temp Use
16 November 2015
- Seven laws caused a net decrease in use of temporary agency workers
- Proposed amendments to the Japanese Dispatch Law caused no net change
2015 Europe Staffing Company Survey: Staffing firm use of outsourced services: usage rates & best practices
8 November 2015
- Most commonly outsourced: marketing/social media
- Outsourcing used to supplement, not replace
- Execs offer best advice on how to make it work
Buyers' Annual Contingent Workforce Spend
4 November 2015
- Median annual CW spend was $150 million
- CW spend positively correlated with buyer size
- Buyers of primarily IT staffing spent a lower median amount on their CW
Top Priorities for CW Programs
2 November 2015
- Buyers reported a wide range of top priorities for their CW programs
- Most common priority was reducing/controlling costs
SOW in Contingent Workforce Programs
27 October 2015
- SOW comprised a median 25% share of buyers’ contingent workforce (CW) spend
- Median SOW share of CW spend was lower among buyers of industrial staffing
- Fifty-nine percent of buyers indicated that SOW is incorporated into their CW program
2015 Europe Staffing Company Survey: Investment plans for the next two years, and reported highest-return investments
26 October 2015
- 73 European staffing firms report primary planned investment
- Top plans about internal staff--hiring and training
- But is technology underinvested?