SOW in Contingent Workforce Programs

October 26, 2015

  • SOW comprised a median 20% share of buyers’ contingent workforce (CW) spend
  • Median SOW share of CW spend was lower among buyers of industrial staffing
  • Fifty-one percent of buyers indicated that SOW is incorporated into their CW program

2015 North America Staffing Company Survey: Investment plans for the next two years, and reported highest-return investments

October 25, 2015

  • Top planned investments about internal staff
  • Plans correlate mostly with historical returns
  • But is technology underinvested?

2015 Staffing Company Survey: Expectations, plans, and preferences with respect to the Affordable Care Act

October 20, 2015

  • 61% of staffing firms will offer major medical to temps
  • A quarter of firms either don't have a carrier or a price quote
  • Self-insurance more popular among larger firms

Assignment Lengths and Assignment Limits

October 16, 2015

  • Median assignment length was 12 months
  • Most common assignment limits were 12 months, 18 months and more than 18 months
  • A median 10% of temporary workers were dismissed due to assignment limits
  • Median time required to wait before rehiring a temporary worker was six months

2015 Staffing Company Survey: Prevalence of certifications among staffing industry executives

October 16, 2015

  • Four exec certifications dominate staffing market
  • Certifications highly region-specific
  • In all regions, half or more of execs have a certification

2015 Staffing Company Survey: Perception of gender advantage/disadvantage among staffing executives

October 12, 2015

  • Gender advantage/disadvantage in working world and staffing industry examined
  • Most staffing execs--both male and female--see no particular bias
  • Responses from staffing execs in North America, Europe, and Australia/NZ

Satisfaction with Staffing Suppliers

October 9, 2015

  • Staffing supplier NPS was -4%, an increase from 2014
  • VMS NPS was 6% and MSP NPS was 2%
  • Job board NPS improved year-over-year

2015 Staffing Company Survey: Concerns about current and upcoming legislation

October 5, 2015

  • 305 staffing firms identify regulatory concerns
  • 17 top concerns listed, by region
  • Firms in North America, Europe, and Australia/NZ included

Metrics Used to Evaluate Suppliers

October 5, 2015

  • Buyers of professional staffing most often chose bill rates as a key metric
  • Buyers of commercial staffing most often selected time-to-fill
  • Having VMS/MSP did not significantly affect buyers’ choice of metrics

2015 North America Staffing Company Survey: Initial Findings

September 29, 2015

  • 361 unique staffing firms share their opinions
  • Eighth annual Staffing Industry Analysts' staffing firm survey
  • Benchmark measures, assignment lengths, RFP metrics
  • ACA strategies and costs, social media use
  • Tenure discounts, operational structure, resume submittals/interviews