Buyers’ Staffing Supplier Sourcing Models

November 24, 2015

  • Most common vendor bidding model was primaries, at 54%
  • Rate structures: Fixed rates per job title, max bill rates and pay range plus mark-up all selected by over 50%
  • Only 17% reported using open bill rates

Internal Staff Recommendations to Improve Staffing Industry Image

November 20, 2015

  • 3800 internal staff workers tell how to improve staffing industry image
  • Seven recommendations dominate
  • Top suggestions about getting company culture right

Buyers’ International Presence

November 20, 2015

  • Great majority of buyers in our survey have CW programs that cover North America
  • One third reported covering Western Europe, one fourth reported covering Asia/Pacific
  • Many expect to expand geographically within 2-4 years

Internal Resources Used for CW Management

November 17, 2015

  • Median CW management team size was three
  • Team size positively correlated with organization size
  • Time spent on CW responsibilities correlated with organization size

International Laws’ Effects on Temp Use

November 16, 2015

  • Seven laws caused a net decrease in use of temporary agency workers
  • Proposed amendments to the Japanese Dispatch Law caused no net change

Diversity Goals in CW Programs

November 11, 2015

  • 67% of large buyers reported measuring supplier diversity
  • 36% reported setting goals for supplier diversity
  • 44% of buyers reported measuring contingent worker diversity
  • 14% reported setting goals for CW diversity

2015 North America Staffing Company Survey: Staffing firm use of outsourced services: usage rates, satisfaction & best practices

November 6, 2015

  • Back-office outsourcing popular and highly-rated
  • Outsourcing varies by firm size
  • Execs offer best advice on how to make it work

2015 Temporary Workers Survey: Preferences, Satisfaction and Agency Selection & Cumulative Index to 2009-2014 Surveys

November 3, 2015

  • 6,000 temps from 67 firms surveyed
  • Temp medical insurance, satisfaction, preferred contact method
  • Assignment lengths, pay, how they pick agency
  • 190 page report accumulates all previous temp/contingent surveys

Buyers' Annual Contingent Workforce Spend

November 2, 2015

  • Median annual CW spend was $100 million
  • CW spend positively correlated with buyer size
  • Buyers of primarily industrial staffing spent a lower median amount on their CW

Top Priorities for CW Programs

October 29, 2015

  • Buyers reported a wide range of top priorities for their CW programs
  • Most common priority was customer service to internal stakeholders
  • Second most common was reducing/controlling costs