More than a third of job applicants globally, 39%, said they had used ChatGPT to help with their CV/résumé, according to a survey by global staffing firm Hays plc.

It noted 40% of respondents said using AI tools in the job application process is innovative, and 39% said it is acceptable if it is used to refine their applications. Only 18% said it was dishonest and should be limited.

“CVs[/résumés] and are a great opportunity for organisations to learn more about a candidate, so authenticity is key for candidates,” James Milligan, global head of technology at Hays, said in a press release. “While generative AI has the capability to efficiently complete repetitive or template tasks, it has several limitations when it comes to replicating the human touch.”

Some concerns still exist. Without personalisation, candidates run the risk of the CV sounding generic and similar to that of other candidates who are using the same tool. In addition, AI is known to make mistakes and lack creativity. It can also miss the mark on displaying emotional intelligence.

"While it might be convenient and can help with writer’s block, always remember that personalising and tailoring your documents is key,” Milligan said.