Large domestic conglomerates and companies have stepped up search for top leadership positions, even as the macroeconomic uncertainty keeps the overall job market muted, reports The Economic Times. Executive search firms including Korn Ferry India, Heidrick & Struggles, EMA Partners and Insist Consulting have seen a 25-30% increase in CEO/CXO (chief experience officer) mandates in the first four months of this fiscal year compared to a year ago across sectors such as industrial, manufacturing, commodities, engineering, financial services and healthcare.

A chief experience officer helps businesses create a better customer experience serving as a customer ambassador, connecting companies with their customers, improving customer relations and, thereby, contributing to business growth.

A combination of factors such as companies’ entry into new business areas, rapid digitisation and new models of doing businesses post-Covid, sustained action in sectors like EVs and renewables, as well as the government’s measures to boost infrastructure industry is fuelling the demand for seasoned professionals to guide businesses into the future. An ageing leadership at some of the core sector companies and an acute shortage of senior talent are also driving the demand.

“There is a need for talent who can drive expansion and change in market dynamics, said Suresh Raina, partner, Heidrick & Struggles. “Every company is getting future-ready and future-fit and all this will need the right talent in place.”