Recent Updates

Europe Staffing Company Survey 2016: Benchmark metrics -- temps/branch, temps/internal staff, internal staff/branch, job order productivity ratios, time-to-fill

27 March 2017

  • Seven benchmark ratios measured
  • Staff ratios and job order productivity
  • Over sixty staffing firms surveyed

Europe Staffing Company Survey 2016: Internal Staff and Temporary Worker Satisfaction Surveys

24 March 2017

  • Most staffing firms survey internal staff and/or temps
  • Internally-generated satisfaction surveys most common
  • 45 European staffing firms surveyed

Europe Staffing Company Survey 2016: Temp-to-hire conversion rates, fees, and policies; Direct hire fees

23 March 2017

  • Median direct hire fee: 20%
  • Median temp-to-hire conversion fee: 15%
  • 64% of staffing firms forego conversion fee after specified temp tenure

Successful IT Recruiting Strategies

21 March 2017

  • IT professionals are in short supply in most developed economies, creating recruiting challenges
  • Sourcing methods for tech talent must be adapted to the current environment
  • People and processes in your recruiting function should be analyzed to drive efficiency and effectiveness

Workforce Solutions Buyers Survey 2016 - Europe - Consolidated Report

21 March 2017

  • Contains complete 2016 Workforce Solutions Buyers Survey Report
  • Also includes relevant findings from the 2013-2015 Buyers Survey Reports
  • 258 pages in total

Workforce Solutions Buyers Survey 2016: Contingent Share of Workforce

16 March 2017

  • Contingent share of workforce among large buyers of workforce solutions
  • Statistics by company size, industry, primary skill set purchased, use of VMS/MSP
  • Buyers 2 year and 10 year plans for different kinds of contingent work

Workforce Solutions Buyers Survey 2016: Satisfaction with staffing supplier/VMS/MSP and advice to staffing firms

15 March 2017

  • Buyers give net promoter scores of -14%, -12% and -8% to their primary staffing supplier, VMS and MSP, respectively
  • Trends in the net promoter score over the past few years range from mixed to declining.
  • Cost, quality, efficiency and risk were all broadly rated as at least moderately important... More

Workforce Solutions Buyers Survey 2016 - Strategies to mitigate contingent workforce legal risk

12 March 2017

  • Three most used strategies: carrying out due diligence on suppliers’ levels of compliance, obtaining indemnities from suppliers, and limiting assignment lengths
  • Companies that use VMS more likely to pursue obtaining indemnities from suppliers 

Workforce Solutions Buyers Survey 2016 - Performance rating of contingent workforce program

10 March 2017

  • 78% of respondents rated the performance of their contingent workforce program as excellent, above average, or average
  • Companies using a VMS were more likely to rate their program as above average or excellent

Workforce Solutions Buyers Survey - Top priorities for CW programs

9 March 2017

  • The most commonly selected top priorities for contingent workforce programs were global integration, reducing/controlling costs, and providing excellent customer service
  • Buyers of commercial staffing were more likely than buyers of professional staffing to select reducing/controlling costs