Stephen Clancy possesses over 25 years of experience in the HR and Business Process Outsourcing (BPO) services marketplace as a market research analyst, marketing consultant, industry speaker, writer and developer of BPO solution partnerships. Before joining Staffing Industry Analysts, he held executive roles at SourceRight Solutions, the workforce solutions division of SFN Group. As Vice President at SourceRight Solutions, Clancy developed and sold business process outsourcing solutions (RPO & MSP) to Fortune 1000 companies. He developed multi-million dollar outsourcing engagements with leading industry organizations such as Verizon, Grainger, Citrix and Kodak. These workforce solutions delivered multifaceted enhancements for these organizations over three to five year contract periods. Before joining SourceRight, Clancy was a member of Gartner’s Worldwide IT Services Group as a principal analyst and research program director with a focus on outsourcing, alternative channel support and IT services. Clancy holds a B.S. in Finance from the University of Massachusetts, North Dartmouth and a Black Belt and Master Certificate in Six Sigma from the University of Villanova. Clancy is a past Member of the Southeastern Massachusetts University Board of Trustees.
1 April 2015
As programs mature and seek to expand their scope or reach, capturing CW data both in and out of a program can provide visibility and build future support.
18 March 2015
As the economy shifts and talent and suppliers have more choices, they may start to look for better options. Now’s the time to examine your processes and relationships to ensure you are a preferred client.
4 March 2015
Freelancer management systems enable companies to self-manage their talent pools, but are they right for your organization?
11 February 2015
Total talent management offers cost saving opportunities in several forms, but each comes with risks. Here are a few.
4 February 2015
Total talent management may be young as a strategy, but it does show promise for cost savings in a few key areas. Here are two.
21 January 2015
Implementing or changing a program sets the stage for success or failure. Here's what program managers who have been through the process suggest you do.
7 January 2015
We’ve spent much time covering co-employment and independent contractor classification risks. Some CW managers, though, confuse the two issues when developing their mitigation strategies. Learn the distinction.
23 December 2014
Shifts in management strategies are typically driven by important market change agents. What’s driving the trend toward total talent management?
3 December 2014
Even if your program’s contractual metrics seem to be on track, there may be gaps or company policies that are holding your program back. An independent audit can reveal those issues.
19 November 2014
Recruitment process outsourcing is many things to many organizations, leading to a murky marketplace. Here’s how it should be defined and what it should include.