Stephen Clancy possesses over 25 years of experience in the HR and Business Process Outsourcing (BPO) services marketplace as a market research analyst, marketing consultant, industry speaker, writer and developer of BPO solution partnerships. Before joining Staffing Industry Analysts, he held executive roles at SourceRight Solutions, the workforce solutions division of SFN Group. As Vice President at SourceRight Solutions, Clancy developed and sold business process outsourcing solutions (RPO & MSP) to Fortune 1000 companies. He developed multi-million dollar outsourcing engagements with leading industry organizations such as Verizon, Grainger, Citrix and Kodak. These workforce solutions delivered multifaceted enhancements for these organizations over three to five year contract periods. Before joining SourceRight, Clancy was a member of Gartner’s Worldwide IT Services Group as a principal analyst and research program director with a focus on outsourcing, alternative channel support and IT services. Clancy holds a B.S. in Finance from the University of Massachusetts, North Dartmouth and a Black Belt and Master Certificate in Six Sigma from the University of Villanova. Clancy is a past Member of the Southeastern Massachusetts University Board of Trustees.
23 July 2014
A stronger employment market means suppliers can now be choosier about their clients. Can your program compete for the best suppliers and top talent?
2 July 2014
Your recruiters spend valuable time and effort vetting many candidates when only one ultimately can be hired. Where do all those other potential vetted workers go?
18 June 2014
Planning for the unexpected is an important element of the contingent workforce (CW) program management practice. Here are some key elements you need to control.
4 June 2014
Readiness tools can go a long way to help a program manager achieve the organization’s expansion initiatives.
21 May 2014
Buyers have consistently claimed quality service and results as a priority, but quality program management has been a tough element to execute.
30 April 2014
How do you know if your contingent workforce program is being managed as adeptly as others in the marketplace? More important, how do you know if your organization is leveraging contingent workers as competitively as others in your industry?
16 April 2014
Attorneys and risk managers’ jobs are to shift as much risk away from their employer as possible. One tool they use to do so, especially with regard to the use of contingent labor, is the indemnification clauses. But if not crafted properly, courts may invalidate them.
12 March 2014
A marketplace advances through competition, innovation and the establishment of industry best practices. This article covers some of the best practices found in successful CW programs today.
19 February 2014
Service-level agreements (SLAs) are a fairly standard part of contracts today in contingent workforce (CW) program management, but they need to be used in the right way to get the most out of them.
29 January 2014
The fact is that risk exists when using a contingent workforce, but it can be mitigated safely and effectively with strategy, sound policy and judgment. Here’s how to prepare.