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Germany – Majority of temporary agency workers are satisfied with their employment

20 September 2017

Most, or 95%, of temporary workers in Germany working for personnel services firm DEKRA Arbeit Group are satisfied with their current form of employment and view it positively.

The findings, which polled more than 1,000 of DEKRA’s temporary workers, also showed that 36% of them were very satisfied.

Furthermore, 59% of the temporary staff surveyed said they had a positive relationship with the permanent employees at the client firm. Personal appreciation in the workplace was also positive as 85% have the feeling that they are treated the same way as other staff members.

‘In some cases, temporary employment is considered less attractive or even seen as a precarious form of employment by the general public. This is entirely unjustified because the results show how good our employees feel and also show that they greatly appreciate their job and the associated opportunities on the job market,” Suzana Bernhard, Managing Director of the DEKRA Arbeit Group, said.

The survey also showed that the reasons for working as a temporary employee are diverse. Approximately one in four respondents, or 27%, made use of temporary employment to restart their careers after being unemployed. Another 9% went back to work in this way after taking a break for family reasons or due to an illness. The professional variety and flexibility that temporary employment offers are also seen as another major advantage. Around 22% of respondents relied on temporary employment while looking for the right job.

Almost all respondents (96%) believe that the expectations they had before taking up temporary work have been fulfilled and 85% of the employees surveyed would also recommend their current form of employment to others.

Meanwhile, the temporary employees who took part in this survey also voiced their opinions about the German Act on Temporary Employment (Arbeitnehmeruberlassungsgesetz) amended on 1 April 2017. Seventy-eight percent said they have not felt any personal changes so far but almost one in three expect the situation to develop negatively in the future (31%), while 13% of temporary workers believe it will have a positive impact.

DEKRA stated that the statutory maximum loan period of 18 months drew a lot of criticism from more than half of the respondents (53%) and 39% expect this regulation to be disadvantageous for them as temporary workers.

‘Once again, the results of our employee survey show how far the new regulations are from the reality on the HR services market,” Bernhard said. “For the majority of our temporary workers, this maximum loan period is incomprehensible, undesired and disadvantageous.”

DEKRA Arbeit Group was ranked 7th on Staffing Industry Analysts’ list of Largest Staffing Firms in Germany 2017.