2010 Contingent Buyer Survey: How frequently are CW management programs audited for IC compliance?

June 27, 2011

  • Almost one quarter of buyers have never conducted an audit of IC compliance.
  • Buyers who have never conducted an audit are more likely to report that they do not know what proportion of their ICs are compliant, and to report incomplete compliance.

2010 Contingent Buyer Survey: Which factors encourage and discourage use of contingent labor?

June 23, 2011

  • Top factors encouraging CW use: variable workload levels, rapid business growth, difficulty finding qualified people and healthcare and benefits
  • Top factors discouraging CW use: productivity, loyalty and learning curve

2010 Contingent Buyer Survey: How much CW spend is unauthorized, or rogue spend?

June 22, 2011

  • Median buyer estimate of rogue spend: 10%
  • Buyers in energy/chemical, pharma industries, or with 10,000+ employees had highest estimated rogue spend

2010 Contingent Buyer Survey: Which executives champion CW management programs, and why?

June 21, 2011

  • Top two executive champions of CW management programs: SVP HR, Chief Procurement Officer
  • Most common motivations of executive champions: cost savings, risk mitigation

2010 Contingent Buyer Survey: Implementation order of VMS and MSP

June 16, 2011

  • 60% of buyers who use both an MSP and VMS implemented the two in tandem, 40% implemented separately
  • Order of implementation does not seem to matter with respect to buyer satisfaction

2010 Contingent Buyer Survey: MSP funding and method of fee calculation

June 16, 2011

  • 69% of buyers using an MSP report their MSP is entirely supplier-funded
  • 63% calculate fees as a percentage of spend under management

2010 Contingent Buyer Survey: On-time placement of contingent workers

June 15, 2011

  • Nearly half of buyers report that 90% or more of their contingents were placed on time
  • Buyers of industrial/logistics, in the energy/chemical, manufacturing industries report highest on-time placement rates

2010 Contingent Buyer Survey: Buyer perception of contingent worker quality

June 14, 2011

  • A majority (62%) of buyers thought contingent workers equal in quality to full-time employees
  • Of the remainder, more thought contingent workers were worse (28%) than better (10%)

2010 Contingent Buyer Survey: How do buyers find their staffing suppliers?

June 10, 2011

  • Referral from a colleague, receiving sales calls and meeting at a conference most common methods
  • Small buyers strongly differ from large buyers in how they find suppliers

2010 Contingent Buyer Survey: Does using contingent labor save money, and if so how much?

June 8, 2011

  • 86% of reported reported that CW saves them money
  • Median savings was 13% of total expenses