VMS provider Fieldglass was recently selected by the Australian Taxation Office as its vendor management system provider. The Australian Taxation Office is the Australian government’s principal revenue collection agency.

The Fieldglass VMS will replace multiple existing processes and approaches the agency uses to manage contingent labor and the information and communication technology statement of work panel arrangement. Using Fieldglass, the ATO hopes to achieve greater efficiencies in identifying and remobilizing resources; enhanced contractor engagement, retention and performance; improved industry engagement; strengthened accountability and transparency through the procurement process; and ongoing, sustained cost reductions. 

Fieldglass will provide a single point of reference that agency hiring managers, suppliers, workers and the panel management teams can utilize to facilitate all services procurement processes.

“We are confident that Fieldglass can help us achieve our goals,” said Craig Fox, first assistant commissioner, service operations division. “By standardizing and automating our contractor engagement processes, we can achieve visibility into costs and supplier performance and more quickly mobilize workers in an environment that requires strict onboarding activities."