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Workers say AI will impact jobs, but only 13% say they’ve received training: Randstad

September 05, 2023

Only 13% of employees say they have received training in AI despite more than half, 53%, saying it will impact their industries and jobs and 33% saying they already use AI in their daily roles, according to a global survey by Randstad nv.

Workers in India led the way with 56% saying they already use AI in their roles. In the US, 29% said they already use AI.

Workers in India were also the most likely to say AI will impact their industry and role with 70% believing this to be the case. In the US, it was 51%.

“It is clear that more employers are seeking talent with AI skills — our own analysis of job ads shows a 2,000% uptick since Q1,” Randstad CEO Sander van ‘t Noordende said in a press release. “AI is increasingly an enabler and enhancer of skills, holding a profound impact on productivity and overall performance in the workplace. But the imbalance between skills demanded by businesses and desired by employees, on the one hand, and the training opportunities provided, on the other, has to be addressed.”

Randstad’s survey did find that 22% of employees would like to receive training in AI in the next 12 months.

“AI is here to stay, and the benefits of it are very clear — our data shows that employees stand ready to embrace it for their own gain too,” van ‘t Noordende said. “Successful organizations will be those that leverage this readiness and harness the opportunities of AI in their workforce.”

Randstad’s survey included responses from more than 7,000 employees worldwide.