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Women who feel excluded at work are three times more likely to quit

March 22, 2022

Women who feel excluded at work are three times more likely to quit than those who feel included, according to a survey by Bain & Co.

The survey was conducted as a part of Bain’s recent study, “The Fabric of Belonging: How to Weave an Inclusive Culture,” and included 4,500 women in seven different countries across all levels of their organizations.

The survey found that, on average, women who feel fully included in the workplace are 11 times more likely to be promoters of their companies than those who do not. More than 65% of survey respondents cited an inclusive environment as important in a new job — as well as for retaining them.

Looking ahead, some of the specific behavioral enablers that increase inclusion for women include empathy and honest communications. Factors such as geography and race also help identify which specific enablers can be used to increase feelings and experiences of inclusion for particular groups of people.

Additionally, Bain outlined a path for organizations to overcome complexity, to further understand the most successful change efforts needed to improve inclusion and foster gender equity in the workplace by starting with C-level commitments to making these improvements and ensuring that the leadership team and eventually the whole organization, understand the value to be unlocked by advancing gender equity while also focusing on behaviors that increase inclusion for women employees generally.

“Some industries, such as financial services, are severely lagging on their path toward inclusion for women, with 43% of women in financial services having experienced inappropriate language, insults or bullying in the workplace,” said Nishma Gosrani, a partner with Bain & Co’s financial services practice.