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Positive employee experience can tamp down turnover

March 04, 2024

A positive employee experience makes workers 68% less likely to consider leaving their jobs, according to research by the Society for Human Resource Management.

It also found that employee experience is either the first- or second-highest priority of 46% of HR professionals and 36% of US workers.

In addition, SHRM’s research found that 42% of employees experiencing negative work culture think about leaving their jobs, while only 9% of employees experiencing positive work culture consider leaving.

SHRM released the research for Employee Appreciation Day, March 1.

“As SHRM observes Employee Appreciation Day, we encourage organizations to consider what this concept means to their employees and use that information to benefit all members of their workplaces,” Johnny Talyor Jr., president and CEO of SHRM, said in a press release.

The most popular conception of employee experience among both employees (20%) and HR professionals (18%) is how a person perceives or feels about their organization.

HR professionals are more likely to attribute employee experience to what a person “sees, feels, hears and does” in the workplace, according to SHRM. Employees have more varied ideas of this concept, from workplace interactions to the atmosphere of the work environment.

US workers are also more likely to view their coworkers as a highly influential factor in their employee experience than HR professionals.

SHRM’s survey include 2,403 respondents, 1,197 HR professionals and 1,206 US workers. The survey took place from Feb. 7 to Feb. 27.