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View All NewsInstacart won’t replace gig workers with automation (Business Insider)
February 14, 2024
Instacart doesn’t plan to replace its shoppers — the majority of which are independent contractors, according to a regulatory filing — with automation, CEO Fidji Simo said in an earnings call, Business Insider reported. Simo was responding to a question about automating the shopping process at the grocery delivery firm. Although some grocery operations are automating warehouses, Simo said Instacart is “much less bullish on this model.”