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Employers struggling to meet talent’s expectations: Kelly Services

May 03, 2023

Most organizations are failing to meet employees’ expectations as employers contend with global workforce disruption, according to the “2023 Global Re:work Report” released today by Kelly Services. The report found that businesses struggle to scale, retain and develop talent, resulting in lower performance, missed business opportunities and disengaged employees.

According to the report, 28% of talent are prepared to leave their employer in the next 12 months due to poor work-life balance and lack of development opportunities. While 43% said they had experienced non-inclusive behaviors at their current employer, 62% of talent surveyed who said they plan to leave their roles within 12 months also reported non-inclusive behavior in their workplace. In addition, more than 37% said they work in a psychologically unsafe environment.

“Now more than ever, employers are struggling to keep up with the evolving needs of talent and risk falling behind if they don’t bridge the growing divide related to workplace expectations,” said Tammy Browning, senior VP at Kelly.

The report noted an imminent epidemic of quiet quitting. While 46% of executives said they have been affected by quiet quitting over the last 12 months, 45% of talent have been, or currently are, quietly quitting.

Kelly surveyed 1,500 senior executives for the report, 50% of whom are in C-suite roles, from nine industries across Australia, France, Germany, Italy, India, Malaysia, Portugal, Singapore, Switzerland, the UK and the US. The company also surveyed 4,200 individuals at all levels of organizations, 62% of whom are in nonmanagerial positions.