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Employees more likely to leave workplaces without established hybrid work norms: Gartner

April 17, 2023

Organizations without explicit hybrid work norms are more likely to have higher employee turnover, according to a report released today by Gartner. Employees are 12% more likely to leave workplaces without established hybrid work models.

The report found that employees whose hybrid teams share work preferences can experience 8% higher engagement, 7% higher sense of inclusion and 5% higher performance than employees whose teams do not. In addition, frequent remote workdays and meeting-free days have emerged as hybrid work norms that contribute to improved employee productivity and performance.

Meanwhile, the report found that while 55% of organizations offer frequent remote days, only 22% of organizations surveyed have meeting-free days.

“Today’s hybrid work models lack the informal channels for absorbing norms present in an office setting,” said Caitlin Duffy, director at Gartner HR practice. “As organizations create more formalized hybrid work models, HR leaders can reduce work friction and increase engagement by establishing and communicating new norms more intentionally and explicitly.”

Gartner surveyed 3,524 employees from October to November 2022 for the report.