Jon Osborne

VP, Strategic Research

Jon Osborne

After leading SIA's North America Research & Editorial department for nearly a decade, Jon Osborne now focuses on strategic research projects and communication of company research to members via the monthly Staffing Industry Report webinar. Previously, he had a 15-year career in bank financial analysis and investor relations at Bank of America. He holds an M.B.A. and B.A. in economics from the University of Chicago.

Recent Articles

Internal Staff Recommendations to Improve Staffing Industry Image

November 20, 2015

  • 3800 internal staff workers tell how to improve staffing industry image
  • Seven recommendations dominate
  • Top suggestions about getting company culture right

2015 North America Staffing Company Survey: Staffing firm use of outsourced services: usage rates, satisfaction & best practices

November 6, 2015

  • Back-office outsourcing popular and highly-rated
  • Outsourcing varies by firm size
  • Execs offer best advice on how to make it work

2015 Temporary Workers Survey: Preferences, Satisfaction and Agency Selection & Cumulative Index to 2009-2014 Surveys

November 3, 2015

  • 6,000 temps from 67 firms surveyed
  • Temp medical insurance, satisfaction, preferred contact method
  • Assignment lengths, pay, how they pick agency
  • 190 page report accumulates all previous temp/contingent surveys

2015 North America Staffing Company Survey: Investment plans for the next two years, and reported highest-return investments

October 25, 2015

  • Top planned investments about internal staff
  • Plans correlate mostly with historical returns
  • But is technology underinvested?

2015 Staffing Company Survey: Expectations, plans, and preferences with respect to the Affordable Care Act

October 20, 2015

  • 61% of staffing firms will offer major medical to temps
  • A quarter of firms either don't have a carrier or a price quote
  • Self-insurance more popular among larger firms

2015 Staffing Company Survey: Prevalence of certifications among staffing industry executives

October 16, 2015

  • Four exec certifications dominate staffing market
  • Certifications highly region-specific
  • In all regions, half or more of execs have a certification

2015 Staffing Company Survey: Perception of gender advantage/disadvantage among staffing executives

October 12, 2015

  • Gender advantage/disadvantage in working world and staffing industry examined
  • Most staffing execs--both male and female--see no particular bias
  • Responses from staffing execs in North America, Europe, and Australia/NZ

2015 Staffing Company Survey: Concerns about current and upcoming legislation

October 5, 2015

  • 305 staffing firms identify regulatory concerns
  • 17 top concerns listed, by region
  • Firms in North America, Europe, and Australia/NZ included

2015 North America Staffing Company Survey: Initial Findings

September 29, 2015

  • 361 unique staffing firms share their opinions
  • Eighth annual Staffing Industry Analysts' staffing firm survey
  • Benchmark measures, assignment lengths, RFP metrics
  • ACA strategies and costs, social media use
  • Tenure discounts, operational structure, resume submittals/interviews

2015 Temporary Worker Survey:How happy are temporary workers with their staffing agencies?

August 24, 2015

  • Over 6,000 temps rate their staffing agency
  • Agencies get high marks for 4th year in a row
  • Agencies that are seen as polite and trustworthy outperform