Jo Matkin
Global Workforce Solutions Research Director
Jo Matkin is the Global Workforce Solutions Research Director at SIA. She is the analyst and advisor to CWS Council members on global market developments across the entire spectrum of workforce solutions including MSP, RPO, VMS and Total Talent Management.
Jo has 13 years supplier-side industry experience at senior management level incorporating sales, implementation, contract management and leadership of MSP, RPO and talent solutions. Her industry knowledge spans government, transport, utilities, healthcare and financial services.
Jo was a management board member of the Institute for Collaborative Working for 5 years and secured the first BS11000 accreditation (now ISO44001) in the staffing industry. She remains an advocate of collaborative working as a business discipline.
Jo holds a B.A (Hons) in English Literature from Kingston University.
Recent Articles
VMS Global Landscape and Differentiators Full Report 2019
10 December 2019
This report, which includes detailed information about 16 providers:
- Examines the global landscape of the vendor management system (VMS) market
- Identifies benefits of VMS adoption including case studies
- Summarizes key innovations and investments
- Outlines the geographic footprint of providers ... More
RPO Global Landscape 2019
26 November 2019
- We estimate the 2018 global RPO market at $5.4 billion.
- The market size has increased by 27% from SIA’s last market estimate of 2016.
- Despite a softer economic backdrop, SIA expects double digit growth to continue.
Best Practices in Global Sourcing
8 November 2019
Implementing a multi-country Contingent Workforce Program as consistently as possible is a complex undertaking. Using this report and recommended additional reports and documents, will help to address many of the challenges you may face when undertaking a global expansion. minimize or eliminate many... More
VMS Landscape & Differentiators 2019 Part 1: VMS Global Landscape
6 November 2019
- We estimate $170 billion of spend on contingent workers and services passed through a VMS in 2018
- Double-digit growth in VMS spend across EMEA and APAC with slower growth in the Americas
- Evidence of spend growth in the mid-market
Contingent Workforce Optimization Roadmap
30 September 2019
- This report summarizes the main characteristics of the Contingent Workforce Optimization RoadmapTM, and includes, (as separate Excel files), an example project timeline and stakeholder management matrix, as well as references to relevant and associated SIA research. As such, it serves as a comprehensive... More
MSP Landscape and Differentiators. Part 1: Global MSP Landscape
6 September 2019
- We estimate $141 billion of spend under management passed through an MSP
- Global growth slowed with EMEA outperforming the Americas and APAC
- Largest providers include Allegis Global Solutions, KellyOCG, Pontoon, Randstad Sourceright and TAPFIN
Ten Steps to Designing an SOW Management Strategy and Business Model
24 June 2019
- Learn the benefits of a clear Statement of Work (SOW) management strategy
- Determine the best approach to creating a strategy and business operation model
- Perform a discovery exercise to define the As-Is State of your organization’s SOW management activity and practices
- Establish the ‘Desired... More
Contingent Workforce Programme Insights
21 June 2019
Contingent Workforce Programme Managers can use this report to:
- Learn about the size, scope and features of peers’ programmes
- Benchmark their programme across a range of metrics
- Understand adoption levels of contingent workforce strategies including SOW management, use of MSP, VMS and payroll... More
The Master Service Agreement and Supplier Agreement in an MSP Programme
9 May 2019
- Helps buyers seeking to enter into a Master Services Agreement (MSA) with an MSP
- Highlights the essential elements of the MSA
- Includes an outline structure of an MSA and associated Supplier Agreement
The Master Service Agreement and Supplier Agreement in an MSP Program
7 May 2019
- Helps buyers seeking to enter into a Master Services Agreement (MSA) with an MSP
- Highlights the essential elements of the MSA
- Includes an outline structure of an MSA and associated Supplier Agreement