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World – Majority of office workers believe their jobs will evolve in next ten years

02 June 2021

Nearly two-thirds of officer workers globally believe it’s possible their jobs will evolve in the next 10 years, according to a survey from robotic process automation firm UiPath.

The survey suggests upskilling is key to keeping pace with digital transformation. The majority, or 76%, of workers believe upskilling opportunities offer job security.

Meanwhile, 40% of office workers said their employer increased investments in automation software in 2021. Globally, one in four respondents said their employers invested in automation software for the first time. India and Singapore had the highest rates of companies scaling their existing automation software, totaling 51% and 44%, respectively.

The survey also found that nearly half, or 44%, of respondents received automation training within the past year, and of those, 91% believe that it has improved their job performance. When reflecting on their future careers, 63% of global office workers view automation skills as critical in their development, a viewpoint consistent across age groups and phases of the career journey.

In terms of skilling, the survey also found 82% of workers indicated they learned new skills while working from home during the pandemic, and 55% report that their skillsets have improved during this time. Most, or 72%, of respondents feel more confident in their ability to do their jobs today than they did at the beginning of the pandemic, 63% of office workers credit this to learning new skills.

Employees also believe their employers should offer training on digital technologies. Most, or 84%, believe that when employers commit to improving employees’ technology skills the company as a whole improves, and 73% of office workers said they’d be more willing to continue working at a company that offers them training opportunities to learn new skills or further enhance their current skills. Two of three workers said they have taken a class or taught themselves a new skill in their personal time to use at their jobs.