Approximately 72% of businesses in India agreed that using AI in the HR process boosts productivity and saves time as they believe it can automate many HR-related procedures and boost the effectiveness of the system through chatbots, according to research from HR solutions provider Genius Consultants.

At the same time 68% of companies in India believe that the implementation of Artificial Intelligence in the Human Resource process increases overall job accuracy.

Meanwhile, 68% of businesses did not think that AI technology would be preferable for orientation and the HR process, as the implementation incurs huge costs and raises concerns over privacy.

Nearly half, or 44%, of companies indicated that AI-based chatbots are currently the preferred tool for initial interactions during the hiring process, which also helps new hires settle into their responsibilities and understand the company's many aspects later. However, 48% said they are sceptical about using chatbots as most people are yet to adapt with the developing technology.

The majority, or 63%, said AI technology was a ‘big helping hand’ for employee onboarding and training as it could yield more impactful results at work.

Genius Consultants stated that most organisations are already implementing AI and other technological advancements in many areas, starting from identifying candidates with right skill sets to payroll to manufacturing to customer management. According to 75% of respondents, new hires should undergo automated and AI training as it helps them to better understand corporate rules and if it is educational, it can also help in reducing attrition, the research added.