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India – Most businesses considering a flexible work model through video conferencing solutions (LiveMint)

26 March 2021

A majority of Indian businesses, 87%, are considering a flexible work model through video conferencing solutions, reports LiveMint, citing survey data from Boston Consulting Group and video conferencing programme Zoom. The survey focused on industries which were able to pivot their business processes using video conferencing, resulting in continuity and even growth during the time of significant economic turmoil. The survey found a 2.5 to 3 times increase in employees working remotely which was supported by a 2.4 to 2.7 times rise in use of video conferencing solutions. Total time spent on video conferencing solutions increased 3-5 times at businesses surveyed. The technology sector led the adoption of remote working solutions, with 84% of businesses surveyed agreeing that video conferencing solutions will remain to be essential for business operations beyond the pandemic. In the healthcare sector, 67% of businesses surveyed considered a flexible remote working model because of successful collaboration through video conferencing solutions.