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UK – Just Eat to move entirely to self-employed 'gig worker’ model (Reuters)

22 March 2023

Just Eat Takeaway.com, an online ordering and delivery service based in the Netherlands, said it will reorganise its operations in the UK, ending a service by which it employs its own couriers, a decision that will impact the jobs of around 1,870 workers, reports Reuters.

The company said competitors including Deliveroo and Uber use the ‘self employed’ or ‘contractor’ model, which Just Eat has complained leaves it at a competitive disadvantage. The, approximately 1,700, couriers employed by Just Eat's UK ‘Scoober’ service have been given six weeks’ notice that they will no longer be employed on full contracts, Just Eat said in a statement. Another 170 in the company's operational department will also be impacted, the company said. Just Eat said it will retain the employed courier model in most parts of continental Europe. The company uses the gig model in Ireland and Slovakia. In France, Just Eat uses employed ‘Scoober’ couriers in Paris but not in other cities. In the rest of the European Union. it employs its couriers. In 2021, Uber lost a landmark legal case in the UK Supreme Court which ruled that the platform must classify its drivers as workers rather than self-employed.