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UK – IT leaders say traditional IT departments no longer exist in modern business

29 July 2016

According to new research from Experis, part of ManpowerGroup, 59% of IT leaders in the UK believe the traditional IT department no longer exists in modern business.

For the report, Tomorrows Tech Teams, Experis surveyed 1,000 IT workers and 200 senior IT managers to explore the current and future strategy for the UK’s IT department. The report shows that IT leaders are seeing rising demands placed upon their teams to deliver additional services – such as cloud computing (61%), offering greater strategic input for critical business decision-making (57%) and increasing use of mobile apps (53%).

To meet these demands and help plug the current skills gap in this sector, 69% of IT leaders believe they will become more reliant on temporary and short-term contingent staff, as they think such candidates can provide greater flexibility (52%), fresh perspectives (49%) and unique skills (44%). Further, 59% of IT leaders and workers combined expect to see an increase in people from non-tech backgrounds entering IT departments over the next two years.

“Today’s tech team dynamic is unsustainable. Businesses and their IT teams need to think about building 2020’s optimum team now to support changing demands and achieve digital transformation,” Geoff Smith, Managing Director of Experis, said.

The research also found that IT departments plan to employ a mixture of both male and female workers from different age groups who possess different skills. In particular, the ratio of male and female workers is predicted to shift substantially, with more women entering the sector. Currently, the percentage is 71% male and 29% female; this is expected to shift to 59% male and 41% female.

To support these anticipated team changes, IT leaders believe they will have to alter their approach to tech recruitment, with 37% expecting to see an increase in social sourcing (i.e. through Twitter, Facebook and LinkedIn) and a further 33% predicting that crowd sourcing candidates (using wider online networks, forums and communities) will become commonplace

“It’s encouraging to see a rise in female and millennial workers anticipated, as businesses address the current imbalance and recognise the essential skills they can bring,” Smith said.

“IT and HR managers must become more agile and work together to identify the brightest and best candidates, as well as existing team members, that possess wider business skills and a strategic mindset that IT teams need,” Smith said.

“While contingent workers will become increasingly important to deliver short-term change, IT should also look for people who have the aspiration to sit at the boardroom table, contributing ideas on how IT can support future transformation, bring innovative projects to fruition and enable business growth and competitive edge. But, the right candidates for the job don’t necessarily need a strong tech background,” Smith said.

“As IT and business requirements evolve, tech teams and recruitment methods need to be nimble and keep up with change,” Smith said.

“Using social media channels for identifying and approaching potential candidates isn’t new, but the research shows this is growing. Employers and their recruiters will turn to wider online networks and communities to source and regularly engage with individuals – using platforms that will be relevant to the specific candidate skills they are after. However, it’s important they use these channels intelligently. Understanding personal interests and experiences of each audience, and building relationships by speaking their ‘language’ in the right tone will be critical.”