Survey Findings Reveal Workforce Trends & Opinions
Mountain View, California & London, UK — May 29, 2019 — Staffing Industry Analysts (SIA), the global advisor on staffing and workforce solutions has released its UK Internal Staff Survey 2019 report. The 50-page report covers the findings from SIA’s first annual survey of the staffing industry’s internal employee workforce in the UK.
With close to 1,000 respondents from 16 staffing firms participating, the survey looked at employee opinions and workforce trends over a range of categories including job satisfaction, professional development, vendor preferences, automation/outsourcing, compensation and more. Staffing firms can use this report to identify key drivers of internal staff satisfaction and to learn best practices in recruiting and retention.
According to the report’s key findings, the top reason employees expressing the highest levels of satisfaction with their employer gave for their high satisfaction rating was “good work environment/culture”, citing empowerment, team cohesiveness and support as some of elements contributing to a good work environment and strong sense of culture. Other primary reasons behind high levels of satisfaction on the job included “good opportunities for career, bonus, travel”, “leadership”, “training”, “work/life balance” and “autonomy”. The overall net promoter score for UK staffing employers as reflected in the survey was 55%, a ranking which is considered “excellent”.
“This is our first survey of the UK staffing industry rank and file -- it's exciting because these 'boots on the ground' employees are closer to staffing's operational challenges and opportunities than anyone and so have entirely unique and insightful views to share," said Jon Osborne, VP Strategic Research of SIA. "The report is particularly useful from an employee retention perspective. Staff gave us a lot of good information regarding what makes them engaged and satisfied and how to keep them on the job."
The full UK Internal Staff Survey 2019 report is available for SIA Corporate and CWS Council Members.
About Staffing Industry Analysts (SIA)
SIA is the Global Advisor on Staffing and Workforce Solutions
Elevating the Workforce Solutions Ecosystem
Founded in 1989, SIA is the global advisor on staffing and workforce solutions. Our proprietary research covers all categories of employed and non-employed work including temporary staffing, independent contracting and other types of contingent labor. SIA’s independent and objective analysis provides insights into the services and suppliers operating in the workforce solutions ecosystem including staffing firms, managed service providers, recruitment process outsourcers, payrolling/compliance firms and talent acquisition technology specialists such as vendor management systems, online staffing platforms, crowdsourcing and online work services. We also provide training and accreditation with our unique Certified Contingent Workforce Professional (CCWP) program.
Known for our award-winning content, data, support tools, publications, executive conferences and events, we help both suppliers and buyers of workforce solutions make better-informed decisions that improve business results and minimize risk. As a division of the international business media company, Crain Communications Inc., SIA is headquartered in Mountain View, California, with offices in London, England.
Media Contact
Jennifer Arcuni, Communications Director, Staffing Industry Analysts
jarcuni@staffingindustry.com | +1 650-390-6171 | www.staffingindustry.com
