Region - North America

4Q13 financial results for public staffing companies

March 14, 2014

  • Eighty-two percent of public staffing firms reported positive y/y revenue growth in 4Q13 - the highest percentage since 1Q12.
  • Median revenue grew by 4.8% y/y among 21 publicly listed staffing companies.
  • Median earnings grew by 18.6% y/y among 21 publicly listed staffing companies.

2014 Temporary Workers Survey: Sources of healthcare coverage

March 11, 2014

  • Nearly half of temporary workers receive coverage from an outside, non-staffing source
  • On average, only a third of temporary workers who are offered insurance sign up for it
  • One-quarter of temporary workers report that they have signed up for a healthcare exchange (or are planning to)
  • ... More

2014 Staffing Firm Internal Employee Survey: What are the biggest missed opportunities in the staffing industry?

March 11, 2014

  • Both management and non-management employees agree that training is the top missed opportunity.
  • Non-management employees focused on improving the fundamentals - communication, quality, and hiring great people.
  • Management focused on improving technology and enterprise growth.

Affordable Care Act - Summary of Final Regulations

March 6, 2014

  • An overview of the final regulations concerning the ACA employer mandate, or "play-or-pay"
  • Transition relief effectively delays implementation for companies with fewer than 100 full-time employees, lowers the hurdle for larger employers
  • Changes to rules on breaks in service and definition... More

Online Work Platform Models and Labor-related Compliance: Why It’s Not A Contradiction in Terms

March 3, 2014

  • As online work platforms have become more visible to staffing businesses and buyers, questions have arisen as to whether these platform businesses can really act like typical staffing firms.
  • Online work platforms can act in ways that are similar to the more established, typical staffing business/compliance... More

North America News Report February 2014

March 3, 2014

  • Missed the news last month? Here is a quick overview of what happened in the staffing industry and the labor markets in North America.
  • Browse the news by topic and keep up to date with the latest financial reports, market trends, and employment data.

2014 Temporary Worker Survey: How happy are temporary workers with their staffing agencies?

February 24, 2014

  • Overall net promoter score was a respectable 42%
  • Agencies get good feedback in "quality of relationship" measures
  • Trust and quality of relationship were most correlated with temp satisfaction 

2014 Temporary Workers Survey – What temps think about treatment at client companies

February 18, 2014

  • Roughly a third of workers expressed some form of unsolicited praise 
  • Industrial workers were the most likely to express praise, healthcare workers were the least likely
  • The most common requests were: increase and improve communication and feedback, increase pay, and offer transition to... More

2014 Temporary Workers Survey – How much is a typical referral bonus?

February 13, 2014

  • Bonuses are typically $100 or less, or $500 or more - with few in between
  • Higher wages typically mean higher referral bonuses
  • Referral bonuses are possibly underutilized - only 28% of temporary workers reported being offered a referral bonus

2022 employment projections and long-term U.S. staffing industry forecast

February 13, 2014

  • U.S. Bureau of Labor Statistics projects 10.8% employment growth from 2012 to 2022
  • SIA forecasts 3.1% annual growth in temporary services employment from 2012 to 2022
  • Report provides employment forecast for 667 detailed occupations organized by staffing segment