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Workers’ job engagement declines, not related to work location: The Conference Board

October 19, 2022

Nearly a third of workers report decreased job engagement — the commitment and connection they feel to their work — but the shift to remote work spurred by the pandemic may not be the cause, according to a survey from The Conference Board’s.

The survey found that work location — on-site, remote or a hybrid blend of the two — has no impact on self-reported engagement levels.

However, some people feel decreased engagement more than others. Women, millennials and individual contributors report lower engagement than men, older generations and executives.

In September, The Conference Board survey polled more than 1,600 individuals — predominantly office workers — and found that respondents weighed in on workplace culture, work location, compensation and benefits.

“Many workers have reevaluated their priorities since the beginning of 2020 at the outset of Covid,” said Robin Erickson, Ph.D., VP of human capital at The Conference Board. “Employees are not only demanding to retain the flexibility they gained from being required to work remotely, but they expect genuine and transparent communications to continue from their leaders as well.”

But even with lower levels of self-reported engagement, 82% say their level of effort remains the same or higher.

According to The Conference Board, more workers want to quit, but few have plans of actually doing so. Workers’ intent to stay at their jobs decreased by 37% in the last six months, but only 12% are actively planning to leave. Meanwhile, about 29% of workers are reconsidering their plans to quit due to the imminent recession.

Overall, the survey found that engagement levels decreased for all workers regardless of work location or schedule. However, most respondents report that having a caring, empathetic leader increased in importance to hybrid workers.

“While these results show that a likely recession may slow some of the high turnovers we’ve been seeing, engagement is eroding for many of those who remain,” said Rebecca Ray, Ph.D., executive vice president of human capital at The Conference Board. “For businesses to truly thrive, they should focus on improving employee engagement, no matter the employee’s work location or schedule.”