“Offshore recruitment services,” or ORS, is defined by Staffing Industry Analysts’ online Lexicon of workforce solutions ecosystem terms as a category of outsourcing offered to staffing firms from companies based in lower-cost labor markets (primarily India and the Philippines) that can help staffing firms to lower cost and improve their flexibility and efficiency. Many ORS providers promote themselves as recruitment process outsourcing firms and a number even include this service description within their brand name. However, the offshore support available to staffing firms goes beyond the processes directly related to recruitment.

As the ecosystem evolves, SIA’s mission is to keep the language current for professionals in the space.