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In depth: Heated election debates can spill into contingent workplace

October 26, 2016

Heated debates over this year’s presidential election can spill into the workplace — impacting both traditionally hired workers and contingent workers.

More than half of US workers said office discussions about the presidential election can get heated and offend others, according to a poll by staffing firm Robert Half International Inc.

“We’ve really never seen anything like this, where it’s permeating so many workplaces and catching a lot of people by surprise,” said Philippe Weiss, managing director of law firm Seyfarth Shaw’s compliance services and training subsidiary, Seyfarth Shaw at Work.

The media, including social media, can create an echo chamber that reinforces and hardens views. People aren’t always able to shut those down when coming to work.

Traditional, full-time workers can often read each other’s patterns because they’ve worked together for years and avoid taking a conversation too far, Weiss said. But contingent workers likely are not historically part of the workplace culture, potentially leading to misunderstanding.

In one example, a contingent worker at a small- to midsize insurance firm tried to start a political conversion in a lunchroom. The problem: Staff at the company considered the lunchroom a safe place where talk of politics was avoided. They didn’t take the bait and engage in a political conversation, but the contingent felt the conversation was fair and was left feeling the other workers were being stiff.

Speaking of the need for a safe place, the election can cause stress for some.

An American Psychological Association survey found that 52% of US adults said the election is a very or somewhat significant source of stress. The survey included 3,511 adults.

“We’re seeing that it doesn’t matter whether you’re registered as a Democrat or Republican — US adults say they are experiencing significant stress from the current election,” Lynn Bufka, the association’s executive director for practice research and policy, said in a statement with the survey’s release earlier this month.

Millennials and matures may feel the stress more than Gen Xers. The survey found 56% of millennials and 59% of matures reported the election as a very or somewhat significant source of stress, compared to 45% of Gen Xers.

On the other hand, millennials may be more willing to talk about it. The Robert Half study found that only 48% of millennials agreed that political discussions at work could get heated and offend others. That compares to 61% of those in older age groups.

It’s unknown why millennials appear more open to discussing politics, said Joshua Warborg, district director for Robert Half in Seattle. However, managers can get ahead of problems by addressing concerns in advance.

“If they want to make sure the discussions don’t get out of control the smartest thing they can do is to have a conversation with their staff regarding the rules of engagement on talking about politics in the office,” Warborg said.

Staffing firms can also have conversations with candidates as well as keep client-side managers informed so they know it’s OK to enforce their rules and get the culture that they want, he said.

Creating an atmosphere where contentious issues aren’t discussed — instead encouraging employees to vote and leaving things at that — is another tack, said Janet Elkin, president and CEO of RecruitIQ Staffing, and a panelist on nonclinical healthcare staffing at the upcoming Healthcare Staffing Summit.

The staffing industry is a very personal business, internal workers spend a lot of time with each other and companies often try to create a family like atmosphere, Elkin said. You must be adamant about making sure things don’t get out of hand, and that includes social media posts.

“I think in elections past what could have been good natured ribbing takes on a different tone in this election,” she said.

The First Amendment for free speech does not constrain private employers, said Janette Levey Frisch, attorney and founder of The EmpLAWyerologist Firm.

However, employers should also consider how much of a problem discussions are causing, especially since the election is only a few weeks away.

“Give some thought, how much of a problem is this really causing in the workplace,” Frisch said. Are the conversations inflammatory? Are they distracting from work?

If there is a problem with a temporary agency worker, a good path to solve the problem would be for client companies to work with their staffing firm contacts to get the problem solved rather than a knee-jerk reaction on their own, she said.

Firms might also be careful when it comes to creating an overarching policy covering political discussion in the workplace. Such policies might be overkill, and Frisch said such policies can also run the risk of being found discriminatory if they disproportionately impact people in a protected class. Existing anti-harassment or anti-bullying policies can often be used if situations get out of hand.

Seyfarth Shaw at Work’s Weiss also said companies don’t necessarily need a distinct policy on political discussion at work, as such policies are often complex and can’t always be applied as easily as people might think. Instead, companies can often look to their existing policies and codes such as a respect/harassment policy that cover issues including national origin or gender comments that have come up during debates on presidential politics. Similarly, a dress code can address campaign clothing and buttons, and a non-solicitation policy can cover acceptable postings.

Managers should also check on workers and be trained to diplomatically redirect discussion or pull somebody out of a conversation if it looks like things will get out of hand.

“You want to be strategic in using a ‘deft re-direct approach,’ you want to engage before it escalates,” Weiss said. Conversations can be redirected in a way that doesn’t disagree or agree but moves the conversation back to business.

Caution should also be used by managers, as contingent workers may eventually become full-time employees. If a manager makes a statement during a heated political debate, it could be referenced as part of a later discrimination lawsuit if, for example, the worker is hired and then loses his or her job or isn’t promoted in the future.