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Automation will erase 11 million jobs by 2032, but 9.6 million new roles will be created: Forrester

March 23, 2022

Automation will take 11 million US jobs, or 7% of total jobs, by 2032, but some 9.6 million new jobs will be created during the same time period, according to research by Forrester released Tuesday. The new jobs will bring total losses to less than 1.5 million.

Sectors where jobs will grow include professional services, renewable energy and smart infrastructure.

Other findings in Forrester’s report, “The Future of US Jobs, 2032: The Rise of Human/Machine Teams,” include:

  • Over the next decade, human/machine collaborative teams will increasingly flourish to drive new levels of quality, productivity, customer experience and employee experience.
  • To infuse automation, AI technology and related technologies into the workplace, firms must be able to plan for changing jobs; invest in their robotics quotient to measure readiness in having humans work with machines; and encourage employees to cede tasks — or entire jobs — to automation to excel in new areas.
  • Automation technologies are already offering key benefits to firms beyond cost savings. Along with enabling firms to fill spreading talent gaps stemming from the Great Resignation and other effects of the Covid-19 pandemic, automation is enabling employees to devote more time to neglected tasks.