Odds are, you are a change agent, someone who indirectly or directly influences organizational evolution and most often brings about improvements to business processes, procedure or products. And as anyone who has ever struggled to keep a New Year’s resolution can tell you, following through on a personal change can be hard, but in a business organization, it can seem impossible. Fortunately, with proper planning and a well-executed communication plan, almost anything is possible. Staffing Industry Analysts’ Bryan Peña, CCWP, senior VP, contingent workforce strategies and research, provides some first steps in a new CWS 3.0 article.