Matt Norton is workforce solutions research director at Staffing Industry Analysts (SIA) joining the research firm in 2012. He is the analyst and advisor to Contingent Workforce Strategies (CWS) Council Members on global market developments across the entire spectrum of workforce solutions. This includes managed service provider (MSP), recruitment process outsourcing (RPO) and total talent management. Norton authored SIA’s Workforce Solutions Ecosystem research report in his prior role as senior research analyst. He is a frequent presenter and moderator at industry conferences and events. Norton has a Bachelor of Arts from Royal Holloway, University of London and a master’s degree from The London School of Economics. He is a certified contingent workforce professional (CCWP).

Oliver Eichenberger joined Staffing Industry Analysts (SIA) in 2021. He is a research analyst covering markets in Europe, the Middle East & Africa (EMEA) and Asia Pacific (APAC). Eichenberger also contributes to SIA’s interactive research portfolio. Before joining SIA, Eichenberger worked for a healthcare manufacturer. He graduated from the University of Hertfordshire with a degree in mathematics. He works from SIA’s London office.