The Credentialing Revolution: Merging High Tech with High Touch

With the end of the pandemic came a return of burdensome credentialing requirements, which threaten to thin the already-depleted ranks of nurses while driving down declining staffing firm margins.

Is there a better way? This report, commissioned by KarmaCheck, highlights for need for credentialing innovation, profiles how those leading the charge improve their ROI and achieve a wide range of competitive advantages, and outlines the specific best practices those firms have adopted to improve their credentialing practices. One key finding: leaders find a unique balance between leveraging high tech and infusing high touch. The report draws from interviews with 41 healthcare staffing firms, in-depth discussions with industry thought leaders, and SIA’s own extensive proprietary research.

the_credentialing_revolution_20241030.pdf

John Schroeder

| October 30, 2024

The Analyst

John Schroeder

Managing Director, Custom Research

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John Schroeder is the managing director of custom research at Staffing Industry Analysts (SIA). In this newly created position, he helps clients with strategic market intelligence. This includes market sizing, market growth and market landscape for internal corporate strategy as well as through leadership designed to grow clients’ brand equity, awareness and market presence. Prior to joining SIA, Schroeder led marketing consulting firm Nova Foresight, creating growth strategies for HR tech, B2B and consumer companies. Before Nova, he founded and led a global innovation group at market research firm Nielsen and worked as a consultant at Deloitte. Schroeder has a Master of Business Administration in strategy, marketing and finance from the Kellogg School of Management at Northwestern University.