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November 2013

Staffing Industry Review

Staffing Industry Review magazine is the leading publication for staffing industry professionals, senior executives, and staffing firm owners. Providing innovative and in-depth information to help staffing professionals compete in today’s fast-changing world, each issue focuses on a major theme, with coverage of the topics and people that keep the industry moving forward.

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Confessions of a Procurement Guy

Bryan Peña, CCWP | November 1, 2013

A former manager sees the error of his ways, offers advice and help to providers I'm sorry. I would like to apologize to all the providers that suffered through my own procurement learning curve. Let me explain.

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Center Stage: A Seamless Approach

Craig Johnson | November 1, 2013

Great customer service is just one ingredient for Advantis Customers stop at Starbucks every day - loyal and new ones - but it's not just for the coffee. It's the customer experience that stands out in the minds of consumers. Similarly, in the IT staffing world, Advantis aspires to provide an exceptional customer experience.

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Expert's Corner: The Opportunity Cost

Grace Paranzino | November 1, 2013

Much work is needed to boos care provider availability

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Power Seller: Service Sells

Aanchal Thakur | November 1, 2013

Why serving, not selling, keeps our customers coming back for more I am often asked how we keep closing on new customers when we don't seem to sell. In fact, our customers - both new and old - satisfied with what we deliver, are increasing the scope of our responsibilities thanks to our mantra: focus on the "service only model."

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The Other Side: A Temp Lifestyle

Daryl McCuiston | October 31, 2013

Why contingent work is not for everyone

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The Buzz: Beyond the MSP and VMS

Andrew Karpie | October 31, 2013

SkillGalaxy is a new work arrangement intermediation platform unlike the majority of the online staffing models (which seem to disintermediate staffing suppliers and potentially others in the talent supply chain).

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