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The top 10 jobs for wage growth

The top 10 jobs for wage growth

SIA Editorial Staff
| December 13, 2024
Smiling customer service representative

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Payscale, a provider of compensation data, ranked the top 10 jobs for wage growth as the year 2025 approaches.

The 10 jobs have recorded pay increases of between 13% and 20% since 2020.

Here are the top jobs, according to Payscale, along with their wage growth:

  1. Customer service team leader, up 20%. Demand for customer service roles has surged ever since the pandemic accelerated e-commerce, according to Payscale.
  2. Child care/day care worker, up 18%. While the sector gained political attention during the presidential election, childcare workers continue to face demanding workloads and low pay.
  3. Content strategist, up 16%. Demand for content strategists is likely high due to the need for skilled professionals, particularly those who understand how to leverage generative AI for content marketing or compete with generative AI in SEO strategies.
  4. Urban planner, up 14%. Urban planners are increasingly sought after to address walkability, transportation infrastructure, mixed-use development and public spaces.
  5. Operations team leader, up 14%. Operations team leaders provide a critical function in an economy that has been focused on increased productivity, operational efficiency, and meeting customer expectations amid global supply chain challenges.
  6. Business operations manager, up 14%. These professionals oversee multiple functions such as supply chain, finance and HR. The skills gap contributes to higher salaries.
  7. Insurance sales agent, up 14%. Rapid insurance rate increases due to inflation and escalating severe weather events have made this role more difficult.
  8. Crew leader, up 13%. Due to demanding physical work and burnout, employers are likely raising wages to retain skilled leaders who can effectively manage teams, according to Payscale.
  9. General manager, hotel, up 13%. Ever since the pandemic, many hotels find it difficult to attract and retain workers.
  10. Mental health counselor, up 13%. High wage growth for this position reflects rising caseloads and emotional strain as demand for mental health services surges.

Payscale noted differences between this year’s list and last year’s. In the previous list, the top 10 jobs had seen pay increases of between 18% and 24%. White-collar roles reemerged this year after blue-collar roles dominated last year. Also, technology jobs did not make this year’s list as the industry continues to prioritize efficiency over growth.